Emily Castro Email & Phone Number

Formed projects and activities to promote cognitive learning in young children ages 2 - 11, to prepare them for preschool through elementary school.Consulted parents to get behavior updates and briefed them about their child’s educational growth so they can continue learning at home.Problem solved issues between children to maintain healthy relationships and tranquil environments.Maintained and created a routine to have an organized and safe work space to prevent any injuries.

Served as a mentor to 2 college students, where I lead conversations twice a month per mentee and submitted notes to ensure academic success and career development.Received a scholarship per semester for completing program requirements.Parttook in multiple career conversations provided by professional volunteers to get insight on the personal and professional experience, day to day job duties and career advice.

Applied critical thinking techniques to answer 60 -100 calls and their challenges on a daily basis.Worked with different computer and government programs to dispatch police officers to a caller's location within a timely manner.Carefully documented information with lots of details in high stress situations while maintaining a composed tone.Collaborated with different departments within the City of Houston to provide services for non-emergency calls.