Emily Bywater Email & Phone Number

Sydney, Nsw

New South Wales, Australia

Managing a small business and teaching adult and children students Suzuki Violin and Piano in a professional studio and school environment.

Sydney, Australia

In this position within the FMCG industry, I was responsible for:- Ordering, cataloguing and handling the produce for a remote Navy Canteens site.(Perishable, non-perishable, dry-goods, HACCP approved food-safety equipment and chemicals)- Consistent friendly, professional customer service with Navy personnel, visiting overseas military personnel, children, elderly clients, co-workers, product and service suppliers, management, and naval security personnel.- Excellent problem solving and conflict resolution with staff interactions, solving customer concerns and disputes, inventing and implementing practical mechanical solutions and effective engineering fixes within the canteen.- Implementing the food safety, HACCP guidelines and checks for the canteen.- Training new staff- New Product Selection: Assisted in the selection and introduction of new products for the remote canteen, monitored the success of new product introduction, observing trends with advertising, offers, deals, and feedback implementation.- Compliance with Royal Australian Navy Security and confidentiality requirements.Particular Achievements: - My efficient, professional and reliable service delivery in this position saw a fast assuming of responsibility in the remote canteen, and an increase in sales within the first three months of employment, to a consistent 130-150% weekly average sales compared to the canteens previous weekly sales in 2016.- Under my supervision, the canteen was deemed "Excellent for HACCP and Australian Food safety standards."

New South Wales, Australia

Thesis: "An in vitro Colonic Model for Dietary Fibre and Probiotics Research". [Distinction]Involving: Microbiological media preparation, shake-flask fermentation of E. coli and L. Acidophilus, numerical analysis, microscopy and photography of microbial growth, statistical analysis and presentations of results in a written thesis, poster and verbal form.Elective study: Sustainable Engineering, Microbiology, Living systems, BotanyMajor Group Design Project: Dairy Processing Plant in Berry, NSW, 8ML, Detailed design. Design of process lines, site selection, financial analysis of raw material cost, manufacturing equipment and entire project, conditions of temperature for safe manufacturing, solid and liquid product flow.

Sydney And Brisbane, Australia

Scribed for the HAZOP, controls HAZOP and SIL studies in the chemical industry, focusing on industrial water treatment for QCG oil and gas company. Workshops were recorded using PHA pro software.

Sydney, Australia

Analytical and project design experience, investigating raw material quality control.I assisted in developing a model to predict fermentable substance loss in substrates in the manufacture of yeast product during storage.

Ongoing customer service and staff team interactions across various ages and cultures. Managing experience and training new staff in a fast-paced environment. Processing extensive full-store product orders and cash handling.