Emily Coalson Email & Phone Number

Colorado Springs, Colorado Area

- Talking with potential members about the Y (including giving facility tours, explaining membership benefits, and answering questions)- Guiding new members through the membership paperwork and explaining policies- Reviewing members’ personal financial documents in order to calculate the amount of financial assistance that I can approve for them- Encouraging the community to donate to initiatives such as the Annual Support Campaign- Helping to train new membership consultants, membership representatives, and volunteers- Delegating tasks to the membership representatives and volunteers- Contacting members with low facility usage and giving them recommendations for ways to get involved and reach their goals- Following up with prospects and encouraging them to join- Contacting new members to ask how their experience at the Y has been so far- Registering participants for activities such as classes, sports teams, camps, swimming lessons, massage therapy, and personal training- Making changes to accounts such as adding/removing members, changing payment methods, holds, cancellations, etc.- Counseling members who are considering cancelling about different options/ways to get involved in order to save the membership and keep our cancellation rates low- Acting as the MOD (Manager on Duty) during evening shifts- Being an advocate for the YMCA and the members we serve

Colorado Springs, Colorado

I helped to raise awareness for the Climb for Courage, a fundraising event benefitting Children's Hospital Colorado (ranked no. 5 in the Best Children's Hospitals Honor Roll by U.S. News & World Report for 2015-2016).- Emailed and called organizations asking for their support of the event- Corresponded with sponsors, team captains, participants, and volunteers- Tracked the registrations of sponsors, team captains, and volunteers- Wrote and edited instructional documents on how to register and fundraise- Prepared info packets for team captain/sponsor meetings- Submitted the Climb for Courage to various event calendars- Wrote content for the Climb for Courage's Facebook event page- Coordinated the pick-up of donated items- Helped sponsors prepare for the Climb- Assisted with the Climb for Courage's Kick-Off Party- Assisted with the Climb for Courage's Press Conference with the Mayor of Colorado Springs and City Council- Managed the food vendors at the Climb for Courage's Family Festival

Austin, Texas Area

I wore many hats during my time at Developerprogram.com. I worked on contracts with two of our clients, Cisco and Kodak, simultaneously. For Cisco, I was a Promotions Administrator, and for Kodak, I was a Business Development Manager. In addition, I did overhead administrative/marketing tasks for Developerprogram.com.As a Business Development Manager for Kodak, I worked with the Kodak Photo Service Developer Program Team. The Kodak Photo Service Developer Program gives mobile app developers in the photo industry the ability to give their customers the option to have photos printed at major retail stores around the world. As a Business Development Manager for Kodak, I:- Followed the leading mobile app charts to look for potential prospects- Contacted prospects to tell them about the Kodak Photo Service Developer Program- Was a point of contact for developers participating in the programI did the following overhead tasks for Developerprogram.com:- Answered the phone for the company's main line and connected callers to the appropriate people- Planned an event for the Developer Program Management Association (DPMA) from start to finish (sent invitations, selected and booked a venue, decided on a menu, designed name badges, answered attendees’ questions, and promoted the event)- Greeted visitors at the door- Took meeting minutes for DPMA meetings- Wrote and edited mass emails to send on behalf of DeveloperProgram.com's clientsAs a Promotions Administrator for Cisco, I:- Wrote marketing copy for Cisco's website- Answered partners' questions as part of the Solution Partner Program's Help Desk- Tracked analytics for the Cisco DevNet Community Forums- Created instructional documents for Cisco's partners in the Collaborate Now program

Austin, Texas Area

I worked in the Marketing Department at the corporate headquarters of Sport Clips Haircuts.- Communicated with multiple franchisees and vendors on a daily basis- Proofread all grand opening related ads before they were distributed- Placed orders for all grand opening related ads- Created custom maps that targeted specified zip codes for mailing print ads- Exported demographic reports for designated areas- Kept grand opening schedules organized for multiple stores- Processed invoices for all grand opening marketing expenses- Checked-in attendees at the front desk during Sport Clips' national conference- Wrote content for the Sport Clips Facebook page (82,000+ likes)- Wrote copy for nationally distributed advertisements

Austin, Texas Area

- Used SEO techniques to optimize content on clients'​ websites by building internal links and writing title tags, meta descriptions, and headings- Selected keywords to strategically place within clients'​ websites - Wrote blog posts for the Volacci website - Wrote press releases for Volacci and their clients - Selected images to feature in clients' blog posts - Wrote copy for the Volacci website

Colorado Springs, Colorado Area

- Helped to create marketing campaigns for recruitment of new employees - Managed ISS'​ social media accounts and developed a social media strategy- Presented my social media strategy to the Vice President of Strategic Planning- Increased ISS'​ Facebook reach by 455% in 37 days- Reviewed website and social media analytics - Filmed and edited interviews for promotional videos- Created a new employee kit for new hires (presented my work to the HR department)- Constructed surveys on ISS' company image

Abilene, Texas Area

- Led a class of 30 freshmen students during their first year at ACU - Instructed the students during Welcome Week (led discussions, taught the curriculum, organized meetings, etc.)- Managed the Mentor Group Leaders on my team during Welcome Week- During the semester, I graded assignments, taught the students' class when their professor wasn’t there, sent update emails, took attendance, mentored the students, and planned class events- Planned a costume party for the students

Bachelor Of Science (B.S.), Advertising/Public Relations

Activities and Societies: - Peer Leader for the 2011-2012 school year - Mentor Group Leader for Welcome Week in August 2010 - Staff.

Certification In Event Planning

Received a certification in event planning in May 2015. Learned about working with clients, logistics, managing vendor/venue.

Completed Dual-Credit College Courses During High School As Part Of The Early College Start Program

Activities and Societies: - Member of Phi Theta Kappa Honor Society - Member of the National Society of Leadership and Success -