Emily Coffman Email & Phone Number

Boston, MA, US

Boston, Massachusetts, United States

• Spearheaded the development of self-service tools for business stakeholders, enhancing accessibility to data-driven decision-making resources
• Conducts comprehensive customer journey analyses, uncovering key touchpoints and areas for optimization

Boston, Massachusetts, United States

• Identifies opportunities for product design and pricing actions that improve our competitive position by leveraging untapped data
• Leads Product Analytics function with continuous enhancements to Executive-facing Tableau dashboards and other business intelligence resources
• Manages monthly reporting, data, and survey participation for industry groups
• Daily use of Tableau, SQL, and other tools to aid in direct reporting

Boston, Massachusetts, United States

• Prepares visual presentations to effectively communicate real-time sales trends
• Provides management teams with actionable insights to make data driven decisions in their sales approach
• Orchestrates cross-functional initiatives between Distribution, Product, Marketing, New Business, and Advanced Analytics to provide intelligence to sales team in the field

Greater Boston Area

• Provides support to key stakeholders with case design, competitive analysis, and research to optimally position John Hancock’s insurance products
• Prepares life insurance proposals used in financial and estate planning presentations with clients
• Carefully tracks and reports daily sales activity by utilizing customer relationship management tools
• Continually accrues knowledge of John Hancock’s products, services, and best practices, in addition to staying abreast of industry competition and news

Framingham, MA

• Build and manage demand generation campaigns on multiple ad and internal platforms
• Track campaign performance through metrics reporting to identify trends and optimize digital revenue
• Collaborate with sales and clients to tailor campaigns to their target audience in order to increase sales conversion

Framingham, MA

• Experience with CRMs and database management
• Organize and format data in Microsoft Excel using functions such as vlookups, pivot tables, macros
• Analyze and communicate data directly to clients through Excel reports and PowerPoint summary presentations

• Provide financial guidance to identify which products will meet their needs and budget
• Conduct on-site visits to clients to obtain data for underwriting purposes

• Selected to provide insight on the student-athlete experience and offer input on the rules, regulations, and policies that affect student-athletes
• Utilize effective communication skills to extract themes from teammates and communicate them upward
• Continuously build trust and rapport with the OU Rowing team members to better understand their needs

• Coxswain for the Women's Rowing Team
• Dedicate 30+ hours a week to athletics while balancing full academic schedule
• Serve as the director of the boat, managing the wind, current, strengths of teammates, and group unison
• Responsible for managing communication between the athletes and coaches
• Entrusted to ensure all teammates are accounted for during out of town regattas, that equipment is down and ready before each practice, and proactively managing team dynamics
• Serve as an OU Rowing ambassador to new recruits, explaining the details of the program and touring them around campus

• Served as a mentor for incoming freshman
• Responsible for providing information and creating an environment of inclusion, cohesiveness, and excitement to prepare the freshman for their transition into college
• Organized activities and kept morale high for my counselee group
• Worked collaboratively with Co-Counselor to divvy up tasks and demonstrate time-management on the tight schedule

Graduate Certificate, Data Analytics

Coursework: Creating and Maintaining Scalable Design Systems Introduction to Computer Science with Python Extensive Introduction to.

Bachelor Of Science (B.S.), Mathematics, 3.7/4.0

Graduated with cum laude distinction