Emily De Leon Email & Phone Number

Phoenix, Arizona, United States

Promoted for exemplary support of event planners, implementing new processes, and managing an eight-member support team.Leadership & Training:Hire, train, and mentor employees to effectively support event planners.Manage worker schedules, projects, and team assignments to ensure optimal productivity.Analyze reports to track team progress and achieve objectives.Process Improvement:Create, advise, and train event planners on internal processes.Build comprehensive guides for department process mapping.Develop reports to distribute responsibilities evenly among event planners.Event Management:Prepare, execute, and track events for enrollment teams.Managed a $500,000 marketing events budget, providing weekly financial reports to management for cost-effective resource allocation.Ensure alignment of University Development Counselors (UDC) and events with company strategy and corporate branding.Logistics & Coordination:Execute logistical aspects, including catering, contract preparation, insurance, payments, gathering presentations, and creating virtual meetings.Coordinate with internal teams to provide comprehensive support for events.Assist marketing teams with project management for promotional items and monthly email campaigns.

Phoenix, Arizona Area

Scottsdale, Arizona

Promoted for exceptional agent support performance and obtaining Health and Life Insurance License.Community Engagement:Conceptualized, planned, and supported community events and trade shows.Partnered with Scottsdale Assisted Living Facility and non-profits for community outreach.Marketing Support:Provided comprehensive support to the marketing department.Marketed and promoted insurance products and services to agents.Created email and print campaigns to promote insurance products.Data Analysis & Reporting:Developed reports to analyze agent performance and progress.Day-to-day management of agent support for the lead program.Relationship Management:Established, maintained, and enhanced relationships with agents.Served as a liaison between Ritter and insurance carriers.Supported agents through training and marketing strategies.

Scottsdale, Arizona

• Overall Support of the marketing department for Ritter Insurance Marketing, National Field Marketing Organization (FMO).• Conceptualizing/Planning/Support of annual community events to promote agent involvement and contracting.• Volunteer and Partner with a Scottsdale Assisted Living Facility and Non-Profits (Jr. Achievement/UMOM).• Administrative duties for agent support including inbound/outbound calls and assigned service requests.

• Responsible for providing customer service and serve as a matchmaker helping brides find the dress of her dreams • Educated customers on styles and sizing • Continually grew in product knowledge. • Maximized sales and customer satisfaction • Answered multi-line phones, provided a efficient checkout experience and maintained housekeeping standards

• Prepared, worked at, and closed out university supported events. • Position duties included food orders, service orders, preparing forms, budgets, event set up, tear down, and recap. • Worked side to side with event planners from beginning to end on recruitment and nurturing events for students.

Phoenix, Arizona

• Answered multi-line telephones to answer questions and schedule patient appointments for 18 providers. • Interviewed patients and/or parents to best match patients to providers. • Checked health insurance benefits, took payments, filled appropriate insurance documents to the billing department.

• Helped shoppers find what they were looking for throughout the store• Maximized sales and customer satisfaction • Provided an efficient checkout experience • Open and closed tills• Cleaned up designated sections throughout the shift