Emily Duus Email & Phone Number

Brookfield, CT, US

New York City Metropolitan Area

Responsible for recruiting, onboarding and management of the newly created Order Management team in Costa Rica, to expand sales review and booking coverage in the Americas region

New York, New York

• Responsible for the coordination, development and change management of Sales Operations functions within recently acquired companies, ensuring a smooth interim sales process.
• Facilitate an introduction of the Sales Operations function at Moody’s to key stakeholders and outline best practices
• Coordinate with key internal teams to determine method of integration, contracting commonalities, and immediate cross-selling capabilities
• Establish interim Sales and Sales Operations processes to facilitate inter-system contracting, booking, and reporting
• Identify, hire and train Operations Analysts to support the interim sales process, as well as future state processes
• Work with Moody’s Legal team to establish interim and future state contracting templates deploy globally

Greater New York City Area

• Facilitate the day-to-day management of the global marketing department, ensuring the CMO is up-to-date on critical issues and that projects are completed by specified deadlines.
• Manage interview, hiring, and onboarding process for the global marketing department
• Facilitate performance review process, including bonus consideration, promotions and merit salary increases
• Work closely with senior management to establish a comprehensive, global marketing budget
• Curate global marketing webinars, informational town halls, and department wide summits
• Manage various Smartsheets for the marketing department – update with relevant notes, responsible parties, etc. as needed for project management oversight

New York, New York

• Contract management for over $50 million in renewable and new business opportunities. Main responsibilities also include keeping accurate user information for all contracts/products and remediation of any immediate.
• Edit Global Operations’ training manual
• Develop, write, and design “Synopsis” – a Global Client Services quarterly newsletter
• Work closely with legal counsel and product strategy to ensure products and terms are up-to-date
• Assist in training and retention of new team members
• Work directly with clients, including Macquarie, Ginnie Mae, TIAA-Cref (among others) on requests: send Moody’s data, update user profiles

New York, NY

• Responsibilities include ensuring the accurate reporting and dissemination of financial ratings to the market and related wire publications.
• Edit more than 300 press releases a month: verified ratings and assessed analyst methodologies for accuracy
• Responsible, globally, for training and overseeing new hires
• Successful development and implementation of a hybrid review and dissemination process - piloted in our San Francisco office
• Co-Author of Service Level Agreement used company wide
• Act as the primary contact at the Press Desk for the Internal Audit team, answering any queries during the yearly audit

Stamford, CT

• As aide to the Press Secretary for the campaign, with responsibilities including staffing off-campus events, such as debates, photo shoots and stumping opportunities.
• Amass daily news clippings in a concise and cohesive manner to distribute to the staff
• Draft news advisories, press releases, and weekly newsletters
• Proofread, edit, and research as necessary
• Contact reporters and assignment desks at various media outlets regarding press friendly events
• Photograph voters for informational mailers published during the campaign

Panel Discussion leader for both students and parentsConduct campus tours for groups of 20 or more

Research, gather story ideas, and write articles under tight deadlinesFact check, proofread, and edit as necessary

Final edit responsibilitiesProvide on-the-job training to new copy editors

Bachelor Of Arts, English; History

Courses taken include: Critical Approaches to Literature Literature and Opera European History Ideas in the Western Tradition

Italian Language And Literature, Political Studies

As a study abroad student I spent the semester continuing my Italian studies, as well as several courses in Political studies.