Emily Duus Email & Phone Number

Greater Denver Area

Bind books using a variety of techniques: PUR, mekabinding, handsew, ropesew, drill & sew, and fast binding. Determine what kind of binding would be best for individual books. I restore aged, damaged, and well-loved books, using my skills to keep the book as original as possible when the customer wishes me to do so. A majority of my work now has me resewing and making new covers (hardcover and flex-cover) for bibles. This involves a lot of precise measurements to ensure that the text block fits safely inside the new cover.

Aurora, Co

Evaluate product for quality and value that customers wish to exchange for cash or store credit, determine what can be purchased, add sold product to inventory and price product based on sale trends and estimated value.

Thornton, Co

Uphold the company's four core service principles: put the book in the customer's hand, offer to order, offer the Member program, and fast cashiering. Greet and establish rapport with customers, ask questions to identify their needs, and provide recommendations based on my experience and product knowledge. Set and maintain displays according to the company's Visual Merchandising Standards and shelving guidelines.Recover the sales floor by straightening shelves, returning product to its correct location, and other housekeeping tasks to keep the store well maintained. Help train new booksellers. Help as needed in other areas of the store - receiving, cashwrap, Music department, Children's area, and the cafe.

Thornton, Co

Assist with weekly Wednesday craft activities in the children's department. Assist with a variety of programs and events for MySummer 2013 and MySummer 2014. Help the planning committee for MySummer 2014 in the selection of programs. Provide support for other events in the children's and teen sections throughout the year as needed.

Thornton, Co

Worked with Children's Guide Kristen Lawson in Toddler Tales and Preschool Story Times by selecting books and reading to attendees. Shadowed Ms. Lawson on the Children's area floor, straightening the area, filling displays, and doing reader's advisory to help customers locate books.Worked with Teen/Tween Guide Sean Gilmartin on the book floor assisting customers as needed (digital questions, reader's advisory). Mr. Gilmartin and I collaborated on designing a new Tween Space by selecting furniture, designing the layout, and drafting a proposal for management to review.Worked with Teen Guide Mo Yang in The Studio, a digital makerspace for Teens. Assisted during open Studio hours and programs with Artists in Residence.

Loveland, Co; Bloomington, Il, Thornton, Co

Head Cashier/Lead Bookseller/Gift Lead (July 2007-December 2008)Deliver four core service principles (put the book in the customer's hand, offer to order, offer the Member program, fast cashiering). Ensure that procedures for fast cashiering are followed. Recognize potential situations or issues and consult with the manager on duty as appropriate, partnering to resolve any situation or issue to the satisfaction of the customer. Optimize the presentation of gift cards. Ensure that operational standards are followed by accurately balancing registers, authorizing returns and exchanges, completing daily deposit, tracking Memberships, and consistently maintaining accurate cash logs. Protect company assets by handling cash properly and recognizing loss through fraudulent returns, internal theft, and improper or unauthorized discounting. Orient and train new booksellers/cashiers. Organized and maintained the gift department, communicated with management regarding sales, product, and product merchandising. Tracked sales and ordered/merchandised product based on sales and store demographics.Bookseller (May 2007-February 2011)Uphold the company's four core service principles: put the book in the customer's hand, offer to order, offer the Member program, and fast cashiering. Greet and establish rapport with customers, ask questions to identify their needs, and provide recommendations based on my experience and product knowledge. Set and maintain displays according to the company's Visual Merchandising Standards and shelving guidelines.Recover the sales floor by straightening shelves, returning product to its correct location, and other housekeeping tasks to keep the store well maintained. Help train new booksellers. Help as needed in other areas of the store - receiving, cashwrap, Music department, Children's area, and the cafe.

Greeley, Co

Shelved library materials by loading carts with returned materials. Placed materials on the appropriate shelf according to Dewey decimal system, author name, or title. Checked in returned materials and sorted and routed the materials to their proper locations to prepare them for shelving. Shifted and straightened materials to correct their order as needed. Emptied the book drop and bins of material from courier deliveries. Placed periodicals on display shelves and moved older issues to back issue area. Pulled materials placed on hold by patrons for pick up. Provided general directional assistance to patrons. Assisted supervisor and other staff with projects and tasks in order to ensure smooth operation.

Normal, Il

Filed and organized campaign paperwork for Congressional candidate for U.S. House of Representatives in Illinois'​ 11th Congressional District. Assisted in candidate's speech preparation, documented questions and responses for all 11th District Congressional candidates. Organized fund-raising events, coordinated and maintained candidate's schedule, prepared and distributed campaign literature.

Greeley, Co

Bookseller/Book Manager in Training:Greet and connect with customers and help influence purchasing decisions. Maintain awareness of industry trends. Comply with standards for merchandising and stocking department product. Maintain the highest standards of conduct and confidentiality. Oversaw and managed booksellers. Worked closely with the book manager tracking sales. Ordered product and set displays based on sale trends and store demographics. Oversaw the customer book buyback program. Assisted book manager in organization/maintenance of department paperwork.Customer Service Manager:Developed, maintained, and supervised front counter and customer service associates. Ensured customer satisfaction. Responsible for effective execution of line management and efficient front counter operations. Ensured efficient and productive use of labor. Ensured accurate completion of cash reporting - balanced cash registers, prepared bank deposits, balanced petty cash. Assist in weekly store inventory checks. Managed product returns.

Greeley, Co

Managing Editor (May 2005 - December 2005)Review pages after copy editors finished editing them, Meet with copy editors to help them with editing mistakes. Layout and design paper. Assist section editors as needed. Post stories to The Mirror's website. Sit with writers and give tips on writing and focus, point out strengths and weaknesses in writing. Write weekly book review column. Mirror Reflection board. Copy Editor (June 2004 - May 2005)Familiarize myself with AP Style and workings of a newspaper. Fact check, spell check, and name check all stories. Edit stories for grammar and style. Write headlines. Mirror Reflection board. Conduct interview for stories. Write articles.

Master’S Degree, Library And Information Science, Cummulative Gpa 3.98

Certificate in Youth Services Websites I created for class projects: http://ya-holocaust-lit.weebly.com/ http://ya-genocide-lit.weebly.com/

Graduate Certificate, Art, Literature & Culture, Cummulative Gpa 3.90

Bachelor’S Degree, English - Liberal Arts & Journalism - News Editing Emphasis, Cumulative Gpa 3.85

Activities and Societies: Copy Editor at The Mirror (school newspaper), June 2004 - May 2005 Managing Editor at The Mirror, June 2005.

L, Liberal Arts, Cumulative Gpa 4.0

Activities and Societies: Phi-Theta Kappa Dean's List