Emily Back Email & Phone Number

Saint Paul, Mn, Us

Eagan, Minnesota, United States

Meets sales and sales development goals as assigned by management. Delivers presentations to groups/individuals to support, educate or enroll into appropriate BCBSMN plans.Maximizes the sale of company products through determining suitability, eligibility, and need; explains benefits for appropriate coverage, responds to questions, supplies relevant marketing material, and assists with the application process.Remains knowledgeable of competitor health plans available in the market to be able to effectively position BCBSMN individual consumer products. Analyzes benefit trends, the effectiveness of marketing materials and advertising campaigns, as well as make recommendations to improve the effectiveness of the department. Builds and maintains strong relationships with internal and external business customer to contribute to the attainment of sales goals. Participates in developing annual sales plan in order to positively impact sale strategy as it relates to a strong community sales presence.

Edina, Minnesota, United States

Support retail sales and service activity and participate in the growth of new enrollment for the Government markets segment (Medicare, individual, small business). Develop and maintain relationships via face to face, and community meetings in order to promote and sell all consumer market products and service all Blue Cross/Blue Plus products for existing members. Meet sales and development goals as assigned by management. In a face to face setting, provides a customer-friendly service experience for customers with questions regarding health care, health insurance (benefits, claims, eligibility, premium payments, etc.) or other related topics. Delivers presentations to small and large groups to support, educate or enroll into appropriate BCBSMN plans. Uses lead tracking software (Salesforce.com) to manage prospective enrollee database. Develops external business relationships to drive business and to contribute to the attainment of sales goals. Remains compliant with all Federal, State, and CMS regulations and laws; additionally comply with all BCBSMN compliance guidance. Participates in developing and executing an annual sales plan in order to positively impact sale strategy as it relates to a strong community sales presence.

Roseville, Minnesota

Support retail sales and service activity and participate in the growth of new enrollment for the consumer markets segment (Medicare, individual, small business). Develop and maintain relationships via face to face, and community meetings in order to promote and sell all consumer market products and service all Blue Cross/Blue Plus products for existing members. Meet sales and development goals as assigned by management. In a face to face setting, provides a customer-friendly service experience for customers with questions regarding health care, health insurance (benefits, claims, eligibility, premium payments, etc.) or other related topics. Delivers presentations to small and large groups to support, educate or enroll into appropriate BCBSMN plans. Uses lead tracking software (Salesforce.com) to manage prospective enrollee database. Develops external business relationships to drive business and to contribute to the attainment of sales goals. Remains compliant with all Federal, State, and CMS regulations and laws; additionally comply with all BCBSMN compliance guidance. Participates in developing and executing an annual sales plan in order to positively impact sale strategy as it relates to a strong community sales presence.

Eagan, Minnesota

Responded to customer inquires via telephone and email. Identified customers various needs and guided them to appropriate resources. Provided support to members with personal online accounts, claims processing, and benefit questions. Delivered all information to customers in accordance with performance goals while protecting private health information. Severed as level one support with various website issues on www.bluecrossmn.com.

Autec; Andros Island, Bahamas

Performed routine computer operations in a real-time environment. Supported in-house staff with data requirements including test recordings, and restoration of data and playbacks. Provided daily system backups of all test related data files. Located equipment failures, and notified appropriate department of needs. Communicated via radio on AOIS system, Ensured all data handling met required security level. Maintained classified media library. Maintained procedure handbook for all computer operators.

Autec; Andros Island, Bahamas

Conducted lesson plans and kept order in the classroom while the full time instructor was absent. Filled in on a casual basis.

Autec, Andros Island, Bahamas

Worked at several locations for the recreation association on AUTEC, including the Bait shack, Lighthouse café, Hobby Shop, and Retail Store. All areas include operation computer systems, ordering of supplies, and customer service. Other miscellaneous duties include helping plan events for children ages 5-17, distributing and grading tests for those renting AUTEC’s power boat, and maintaining records for audit purposes.

Merritt Island, Florida

Minnesota State Producers Licence, Insurance

Obtained license to be able to sell accident, life, and health insurance in the state of Minnesota.

Associate Of Arts (Aa)