Program architect for how The Idea Village directly supports the entrepreneur community in New Orleans. this includes, but not limited to: designing a suite of accelerator programs, the identification and selection of accelerator program participants, IDEAsession program development, and support of The Idea Village alumni and investor community. Through outreach and being an active member of the entrepreneurial community, I identify gaps in the ecosystem and work with ecosystem partners on strategies to address gaps.

Manage partner identification and recruitment through targeting organizations in specific industry sectors and community segments. Serve as primary partner liaison to provide guidance and support.Develop programming for special projects in targeted industries and community sectors. Coordinated program activities and logistics including entrepreneur recruitment, selection, orientation and all other program activities. Manage contractor engagement for special projects, including handling contracts, reporting and invoicing.

Managed and executed the organization's retention campaign of over 10,000 members worldwide. Responsible for all renewal communication to the membership and tracking progress against budget goals. Worked in conjunction with global staff and member volunteers to ensure the campaign is done in an effective and efficient manner. Researched and developed a proposal for creating additional revenue streams. Bench-marked the organization against other associations. Provided ways to leverage existing programs to increase revenue and proposed the creation of other programs that would allow the organization to not rely on just membership dues as a source of revenue.

Developed a live competition model for the Global Student Entrepreneur Awards, a Global competition series for student entrepreneurs, to replace the virtual competition model. Increased the metrics for the Global Student Entrepreneur Awards by 20%, year over year, to include the representation of 27 countries at the Global Finals.Created content for the Accelerator Program for early stage business owners to accelerate their business growth and turn them into million dollar businesses. Increased the graduation rate of Accelerator Participants by 78% and launched 3-5 programs annually. Created a profitable budget model for the Accelerator Program. Increased the retention rate of Accelerator Participants by 10% and grew the program by 30%.Redesigned the EO Mentorship Program, a program for entrepreneurs mentoring entrepreneurs, to increase adoption by 20%.Facilitated the fulfillment of partnership, grant and donor agreements.Managed a team of program managers responsible for executing the Accelerator, Mentorship and Global Student Entrepreneur Awards programs.Created operation manuals for all programs to be used by staff and our member volunteers.

Managed the organization’s retention program of over 7,000 members globally to ensure efficiency and maximum results Created and executed a project plan for the retention campaign that took 3 months off the normal completion time. Achieved record number of renewals annually, increasing the number of renewed members 1-2% each year.Created a project communication campaign for internal staff. Created an email marketing campaign that effectively communicated the value of the organization to the members. Developed targeted communications to account for different cultures around the world. Analyzed renewal trends and recommended organizational changes to improve future renewals.Developed an operations/franchise manual for the global chapters in the organization to ensure consistency around the world.Planned and executed two Global Leadership Conferences, annually, designed to train 600-800 entrepreneur member volunteers operating chapters in the organization. Managed an onsite event team of 30 staff and created an onsite culture that was high energy and fun. Increased attendance by 30% from 2006-2009.Managed the development of ten training tracks for operational and leadership development. Created training manuals for ten chapter officer positions to assist with the training of member volunteers. Created a facilitator training to “train the trainers” for the Global Leadership Conference.Managed a staff team responsible for responding to customer requests and training and supporting local chapter administrators.

Managed the health and growth of the organization’s United States and Canadian regions, consisting of over 3,500 members. Managed a team of chapter account managers that served as the point of contact for 62 chapters, ranging in size of 15-200 members each. Created and executed a chapter growth strategy to ensure achievement of growth goals.Served as the liaison for the regional and area member leader volunteers. Advised and consulted with entrepreneur member volunteers on how to overcome challenges and share best practices for chapter operations. Consulted with chapter and regional leaders to address issues being faced by the regions.

Managed the internal brand recognition of then graduate organization, World Entrepreneurs’ Organization (WEO). Created a strategy to launch WEO chapters off of existing chapters.Established a recognition program for members of the Young Entrepreneurs Organization (YEO) who were graduating into WEO.Developed a learning program for a more seasoned group of entrepreneurs.Created a strategy to increase our direct in recruitment of entrepreneurs achieving the highest number of new members in the history of WEO. Effectively managed the merger of WEO with YEO to create the Entrepreneurs’ Organization.

Managed a portfolio of 14 chapters in the United States, consisting of 700-1,000 members. Advised chapter boards consisting of member volunteers on chapter operational issues. Managed the organization’s Pulse Check Campaign to identify any member value concerns.

Created prospect tracking system for all prospects who contacted the organization. Worked in conjunction with chapter membership chairs to ensure timely approval of qualified applicants. Primary contact for all prospects interested in joining.