Emily Holzman Email & Phone Number

Boston, Massachusetts, United States

Boston, Massachusetts, United States

The Charles Playhouse is a 500 seat theater in Boston, MA that has been home to the Blue Man Group for over 25 years. As an Ambassador, I:-Engage with incoming audience members prior to the show as a ticket scanner, informing guests about the venue prior to entering the theatre itself-Direct guests to appropriate seats and address any and all concerns, such as offering booster seats for children who may not be able to see, and answering questions related to the production-Monitor guests during the show to ensure the safety and happiness of both the guests and other staff within the venue-Collaborate with team of up to seven front of house members to ensure the safety, security, and happiness of guests

Pittsfield, Massachusetts, United States

-Ensured the safety and comfort of up to 500 patrons each performance, including before, during, and after each performance-Facilitated communication with up to 90 volunteers weekly in regards to scheduling confirmation and changes, in addition to training up to 11 volunteers each performance on various tasks, such as ticket scanning, selling merchandise on Square, and ushering

New York City Metropolitan Area

-Organize documentation related to travel for full time staff and contractors, including expenses, receipts, and travel documentations-Assist with office responsibilities, such as receptionist work, clerical tasks, and maintaining files

New York, Ny

-Manage social media account of over 1,000 followers, creating graphics for posting and communicating with followers regarding events, giveaways, and other questions-Collaborates with other Executive Board members to plan, budget, and execute events regarding traveling for students on campus to attend

New York, New York, United States

Full time student working towards a Bachelor's of Business Administration in Arts and Entertainment Management, with minors in Marketing and History. Also a member of the Pforzheimer Honors College. Expected graduation date is May 2023.

Boston, Massachusetts, United States

Citizens Bank Opera House is home to various Boston Ballet and Broadway in Boston productions. As a Phone Ambassador, I would:-Answer incoming phones and emails in a timely manner regarding customer questions and concerns about current and upcoming productions-Maintain a working knowledge of current and future productions, as well as the venue itself, such as entrance requirements, ticketing services, lost and found services, run time and subject matter of productions, and other logistics-Ensure any and all customer question, comments, and concerns are properly addressed, including contacting other departments if further assistance is needed

Boston, Massachusetts, United States

Leader Bank Pavilion is a 5000 seat outdoor concert venue located in Boston, MA. As an usher, I would:-Advise hundreds of guests per show with various questions including seating locations, venue policies, and safety procedures-Utilize problem solving skills in event of a mix up or unexpected change in circumstances -Demonstrate strong customer services skills in high stress situations-Collaborate with team of up to thirty ushers, as well as other venue staff in other departments, to ensure all guests remained safe and enjoyed the event

Nashua, New Hampshire, United States

In addition to previous responsibilities as a Sales Associate, responsibilities include serving as a leader and manager for a team of up to eight associates, ranging from high school students working at their first job, to people who have worked for forty years. As a keyholder, I am responsible for opening and closing the store, including being responsible for monetary deposits. I also communicate with other stores within our district about sales and service goals through the use of spreadsheets, emails, and phone communication.

New Hampshire

Assists customers with their selections by working one-on-one with the customer to asses their shopping needs and providing suggestions through strong customer service. On the register, I process sales and returns efficiently to help meet daily sales goals, all while collaborating with fellow sales associates to maintain an organized and aesthetically pleasing store.

Weston, Massachusetts, United States

Arts Administration Intern for 59th Annual Season in Summer 2021. My responsibilities included researching local businesses to advertise within the program used for eight productions and distributed to 8,000+ patrons, as well as directly communicating with them regarding buying ad space. Additionally, I wrote a publicity piece for local newspapers about the season to invite people back to live theatre. During the two week span the season ran, I served as a Spotlight Operator for one full length musical, as well as House Manager for two one act musicals. As House Manager, I was responsible for preparing Front of House before each performance, as well as training volunteer ushers on the theater's layout and program distribution policies. During the actual shows, I would oversee late seating and prepare the Front of House for the end of the performance as well.

Davis, California, United States

Digital Intern for Summer 2020 at Davis Shakespeare Festival, working on arts administration, production, and literary research for a digital summer festival. Specifically, I worked on the world premiere of an original show that was streamed live on Twitch.tv, before being reuploaded to YouTube. My responsibilities included website formatting, blog posts, logo design, marketing, and technical logistics involving the Twitch platform.

Bachelor Of Business Administration - Bba, Arts, Entertainment, And Media Management

Activities and Societies: Study Abroad Club, Setter Stage, The Industry Network Honors student earning a Bachelor's of Business.

Study Abroad Program, Marketing And History

Took courses in Buyer Behavior, Digital and Direct Marketing Campaign Strategies, and Civil War to Civil Rights for my Pace University.

High School Diploma

Activities and Societies: Technical theatre, performance theatre, International Thespian Society Troupe 8098