Emily Irish Email & Phone Number

Vancouver, British Columbia, Canada

Vancouver, British Columbia, Canada

Vancouver, British Columbia, Canada

Vancouver, British Columbia, Canada

London, United Kingdom

• Provide technical support and assist in the resolution of Technical issues for Global supply (GS) products and New product introduction (NPI)
• Support the technical transfer process including the development and retention of product knowledge
• To gain product understanding, identify sources of variability and apply appropriate controls to identify and progress process improvement activities
• Work with NPI and GS teams to define the technical requirements for Clinical trials and campaigns and liaise with the logistics and quality functions to deliver production trials
• Provide troubleshooting support for production processes and equipment and support process investigations
• Accountable for all sections of the repository of Knowledge – including specific documents and improved product and process understanding

London, United Kingdom

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Dublin

• Ensured that all guests and clients receive a genuine, warm, friendly and courteous welcome on arrival and throughout their stay.
• Responded to guest queries and requests in an appropriate and timely manner and fulfilled departmental operations in line with the SOP manual.
• Thorough understanding of all guest requirements during the checking-in and/or checking-out process and dealt with customer complaints in an efficient and professional manner.
• Ensured that all cash, voucher, cheque and credit card transactions were correctly processed and that all financial procedures were administered in line with company policy.
• Responsible for all external and internal calls answered in accordance with the SOP manual.
• Maintained the ability to multi-task in fast-paced environment in which strong organisational skills and an aptitude for details were essential.

• Commenced in hospitality fields such as waitressing, housekeeping and kitchen help
• After a 6 month period was awarded further responsibilities in reception, reservations, data entry, accounts, human resources and advertising channels eg. Wotif, Booking.com, online recruitment
• Event manager in charge of leading and training staff responsible for the organisation catering for approximately 150 persons for the duration of their stay
• Responsible in the upgrade of the website, training of staff in IT systems and broadening the business presence on social media sites Eg. Company website, Facebook and Twitter

• Reported to the IT Services Manager and was responsible for operations and applications support for a large internal user base.
• Performed software/hardware installation, troubleshooted issues, supported IT infrastructure, planned and tested rollouts/upgrades and provided technical expertise and guidance for users. Delivered and assessed the set.
• Implemented change in order to optimise the IT network Eg. Installed and tested 5 new routers and applied a new operating system

Master Of Science (Msc), Pharmaceutical Analysis, 2:1

Activities and Societies: DU Waterpolo, Trinity Cricket club, DU Tennis, DU Choral Society, DU Food and drink society • Acquire a broad.

Bachelor Of Science (Bsc), Pharmacology And Immunobiology, 2:1

Activities and Societies: Fred Hollows Society, German Klub, Jazz Society, Science Society • Developed specialist science knowledge and.