Emily Tucker Email & Phone Number

San Francisco, Ca, Us

San Francisco, Ca, Us

Boston, Ma, Us

San Francisco, Ca, Us

Impacted by COVID-19 layoffs• Developed Turo’s host earnings, utilization, and retention product vision, strategy, roadmap and metrics, identifying pricing simplification as a key company focus area and gaining buy-in from executive team and diverse stakeholders• Led cross functional team including engineering, design, data science & analytics, user research and marketing to analyze marketplace trends, research user problems, pioneer new experimentation methods, execute on roadmap across iOS, Android, & web, and lead go to market strategy• Launched features enabling hosts to respond to guests’ reviews resulting in 30,000+ review responses in first 3 months and overwhelmingly positive customer response• Launched guided pricing flow encouraging hosts with overpriced listings to adjust their prices, improving pricing for the 54% of listings that engaged and contributing to 13% conversion lift over 6 month period• Pioneered new discount rules and launched new discount A/B tests resulting in 85% adoption rate and enshrinement

Washington, D.C., Us

• Built Rally’s first virtual visits experience, projected to result in $2M annual cost savings and 50% increase in conversion• Formed product vision and prioritized features to determine virtual visits MVP requirements and future roadmap; modeled revenue projections, defined KPIs, collaborated with design to determine user experience, and managed development of MVP• Launched feature to promote relevant programs to user resulting in $1M cost savings in first 6 months and 70% registration conversion• Enabled growth into previously inaccessible employer market by implementing multi-payer medical provider search; vetted and owned relationship with external data vendor and defined engagement process across client implementation, account management, and sales• Launched new guided search paths based on data analysis and user research resulting in additional 1M annual completed searches• Led multiple engineering scrum teams working on disparate projects, managing the work of up to 15 engineers at a time• Owned key KPIs and acted as SME across multiple product teams within and outside Rally for medical provider search product serving over 50 million users• Worked cross functionally with design, engineering, data science, clinical, and legal to define everything from data requirements to user experience, translating complex medical information into user friendly messaging

Oakland, California, Us

• Formed product vision and drove development of new mobile app from inception to MVP launch, providing users with actionable methods to implement their Habit Nutrition Test Results and recommendations, form healthy habits, and track their success• Led 15+ person cross functional team, collaborating with scientists to define personalization logic, nutritionists to construct behavioral strategies, design to create user experience and interface, and marketing to craft launch messaging• Defined requirements, wrote user stories, prioritized MVP features, and managed onshore and offshore engineers through development and testing• Created launch strategy, defining success metrics and plan to track user engagement and obtain feedback• Directed 7 person interdisciplinary team through Google Design Sprint; recruited and prepared 6 user interviews, leveraged qualitative and quantitative research to summarize findings, developed recommendation, and presented to leadership team, resulting in decisionto create new MVP mobile app• Drove multiple projects at once in unrelated areas, managing 3+ agile teams at a time; managed feature roadmap, prioritized product backlog including features and bugs, and led sprint planning and review• Iterated on science and operations tools and improved their usability by gathering feedback from users, collaborating with key stakeholders, creating specifications, designing and developing new features, and simplifying processes• Partnered with data science to optimize and update algorithms to improve personalization of users’ experience

Dublin 2, Ie

• Product manager of global open innovation collaboration platform used to increase knowledge of startups and encourage engagement within Accenture; gathered requirements, defined and prioritized features, developed platform user scenarios, and managed user interface design; Communicated status and showcased platform to senior Accenture stakeholders• Led account team preparation for a startup workshop with the executive team of Accenture’s largest Canadian financial services client; identified latest financial services trends and matched these with the needs of the client; performed extensive market analysis, selected startups to pitch at the workshop, and developed use cases relevant to the client• Immediately grasped the business problems of multiple Accenture practice areas, analyzed over 500 startups in each space, narrowed this list to key potential partners, showcased innovative technology, and developed proof of concept plans for top candidates• Led meetings with startup executives to evaluate their technology and explore partnership opportunities with Accenture, while internally promoting startups to find go to market partners

Dublin 2, Ie

• Performed data integration throughout the front and back office of a global asset management company and developed the online portal for a global banking company; handled multiple projects simultaneously on each team• Led formal requirements review and change analysis sessions of up to 15 people including key business stakeholders, product owners, and client application teams• Took ownership of analysis, design, and development for over 40 interfaces, creating or updating over 100 documents including technical and functional requirements and detailed technical design, and leading a team of two offshore developers through build and test• Translated business and design requirements and UX/UI Designers’ vision into technical requirements, acceptance criteria, and test cases for multiple development teams, including back end service, framework, and UI developers• Served as primary point of contact and bridged gap between design, development, and test teams, interfacing directly with manager level and above client associates including application owners, workstream delivery leads, and both Integration Services and Digital Services senior management• Worked in the agile software delivery method, participating in sprints and scrums• Created and managed the project plan, estimating effort for new scope, and providing status updates to client program leads• Identified risk items and key dependencies to assist client program leads develop an integrated work plan• Created five complex VBA tools to improve internal team functions and better track team metrics

Dublin 2, Ie

Bse, Electrical And Computer Engineering, Computer Science

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