At RPPL, I provide high-level administrative and operational support, ensuring efficient scheduling, event coordination, and project management. My role requires attention to detail, strong organizational skills, and the ability to manage multiple tasks simultaneously.Key Responsibilities: - Scheduling and Calendar Management: Coordinate complex calendars, optimizing time and scheduling meetings seamlessly. - Event Support: Plan and support corporate events, handling logistics and on-site coordination for successful outcomes. - Project Management: Assist in light project management, coordinating timelines, resources, and deliverables to ensure timely project completion. - Webinar and Zoom Management: Manage setup and execution of webinars and virtual meetings, ensuring smooth operations and prompt technical support. - Operational Support: Prepare and process invoices and expense reports, maintaining accurate financial records and ensuring policy compliance.I demonstrate a commitment to operational excellence and professional growth; my proactive approach and ability to anticipate needs are key to supporting company objectives. Known for reliability, efficiency, and problem-solving skills.I am passionate about leveraging my experience in scheduling, event support, project management, and operational support to drive efficiency in dynamic environments. My pursuit of a Master’s degree in Clinical Mental Health Counseling enhances my understanding of human behavior and communication, vital for managing teams and projects.

As an Executive Assistant through BASE I enhance organizational efficiency and client satisfaction through strategic administrative support. My role demands adaptability, attention to detail, and proactive problem-solving, all leveraged to support senior executives.Key Achievements: - Administrative Support: Improve executive productivity by optimizing processes. - Travel Management: Coordinate intricate travel arrangements, craft seamless itineraries that minimize disruptions and result in cost savings. - Data Reporting: Transform raw data into actionable insights, develop tracking sheets and logic models for strategic planning. - Event Management: Organize corporate events, maximize engagement and exceed attendee expectations. - Communication: Manage internal and external communications with confidentiality and professionalism, strengthening relationships. - Project Coordination: Lead multiple high-stakes projects, ensuring meticulous management of resources and timelines. - Process Improvement: Streamline operations and integrate new technologies, enhancing efficiency and fostering innovation.

As a dedicated Life Coach, I specialize in empowering clients to achieve their personal and professional goals through tailored coaching strategies and support. My approach is grounded in empathy, active listening, and practical guidance, helping clients navigate challenges and realize their full potential.Key Responsibilities: - Client Collaboration: Work one-on-one with clients to identify goals, develop actionable plans, and provide ongoing support and accountability. - Goal Setting and Achievement: Assist clients in setting realistic and meaningful goals, breaking them down into manageable steps, and celebrating milestones along the way. - Personal Development: Facilitate personal growth by helping clients build self-awareness, confidence, and resilience through targeted coaching techniques. - Stress Management: Teach clients effective stress management strategies, including mindfulness and relaxation techniques, to enhance their overall well-being. - Career Coaching: Guide clients through career transitions, offering support with job search strategies, resume building, and interview preparation. - Work-Life Balance: Help clients find a healthy balance between their personal and professional lives, promoting sustainable habits and routines.I am known for creating a safe and supportive environment where clients feel heard and motivated. My clients have achieved significant improvements in their confidence, decision-making abilities, and overall life satisfaction.In addition to individual coaching sessions, I developed and led workshops on topics such as goal setting, stress management, and career development, providing valuable tools and insights to a broader audience.

As an Assistant Store Manager at Lululemon, I played a pivotal role in driving store performance and enhancing customer experience through strategic planning, team leadership, and operational management. My role required strong organizational skills, a customer-centric approach, and the ability to motivate and develop a high-performing team.Key Responsibilities: - Sales Performance: Analyzed key performance indicators (KPIs) to create weekly business recaps and develop strategies that consistently met or exceeded sales goals. - Team Leadership: Led and mentored a team of 24, fostering a positive and productive work environment. Conducted training sessions and implemented ongoing development programs to enhance team skills and performance. - Product Strategy: Developed and executed quarterly product strategies to drive growth. Successfully implemented a new sales strategy for sidewalk sales, achieving 113% of the sales plan in FY19 P5. - Community Engagement: Led the regional men’s community program, resulting in three new ambassadors and a 20% increase in quarterly men’s sales. Developed and maintained strong community relationships to enhance brand presence. - Operational Management: Managed daily store operations, including inventory control, visual merchandising, and customer service excellence. Ensured a seamless and enjoyable shopping experience for customers. - Financial Oversight: Achieved every quarterly bonus from Q3 2016 to Q2 2019 by meticulously managing budgets, controlling costs, and driving profitability.

As a Store Manager at Lululemon, I led a high-performing team to achieve operational excellence and exceptional customer satisfaction. My role encompassed strategic planning, team development, and community engagement, all while driving sales and profitability.Key Responsibilities: - Store Launch and Management: Successfully opened a new seasonal location within 9 weeks, managing the site build-out, recruitment, and training of a 20+ member team. Ensured the store was operationally ready and aligned with Lululemon’s brand standards. - Sales and Growth Strategies: Developed and executed growth strategies that consistently met and exceeded quarterly goals. Maintained a +30% gross profit margin (GPM) through effective merchandising, inventory management, and sales initiatives. - Team Leadership: Mentored and led a diverse team, creating a supportive and motivating work environment. Implemented a regional Mentorship Program to develop future leaders and enhance team capabilities. - Community Engagement: Spearheaded local marketing efforts and community relationship-building activities, enhancing brand presence and driving store traffic. Organized community events that fostered strong connections and customer loyalty. - Operational Excellence: Oversaw daily store operations, ensuring smooth and efficient functioning. Managed visual merchandising, inventory control, and customer service, consistently delivering an exceptional shopping experience. - Financial Management: Controlled store budgets, monitored financial performance, and implemented cost-saving measures. Achieved 100% of quarterly financial targets through diligent oversight and strategic planning.

As a Regional Visual Merchandising Manager at Lululemon, I played a critical role in enhancing the visual appeal and customer experience across multiple store locations. My responsibilities included overseeing visual merchandising strategies, supporting new store openings, and driving regional sales performance.Key Responsibilities: - Visual Merchandising Leadership: Executed bi-weekly visual merchandising plans for 11 stores, ensuring consistent brand representation and an engaging shopping experience. Managed the display of over 4,000 units, enhancing product visibility and appeal. - New Store Openings: Supported the visual setup and merchandising for new store openings, ensuring each store was fully operational and visually aligned with Lululemon’s brand standards. Contributed to the successful launch and early performance of new locations. - Sales Performance: Achieved 102% of the regional sales plan in 2018 by implementing effective merchandising strategies that increased units per transaction (UPT) and dollars per transaction (DPT). - Continuously monitored and adjusted displays to drive sales and customer engagement. - Cross-Functional Collaboration: Worked closely with store managers and the regional leadership team to align visual merchandising efforts with broader sales and marketing strategies. Provided guidance and support to ensure visual consistency and effectiveness across all locations. - Training and Development: Trained and mentored in-store visual merchandising teams, enhancing their skills and ensuring they adhered to company standards. - Inventory Management: Coordinated with inventory teams to ensure product availability and optimal stock levels for visual displays. Assisted in managing inventory flow to support merchandising plans and sales objectives.

As an Operations Manager at Reed Exhibitions, I managed the logistical and operational aspects of large-scale events, ensuring seamless execution and exceptional attendee experiences. My role required strategic planning, budget management, and cross-functional collaboration to drive operational excellence and efficiency.Key Responsibilities: - Venue Selection and Management: Oversaw the selection and management of venues across the US and Mexico, negotiating contracts and ensuring each location met the necessary requirements. - Budget Oversight: Managed budgets ranging from $8-10 million for over 10 summits annually, optimizing resource allocation and implementing cost-saving measures to ensure financial efficiency. - Logistics Coordination: Developed and implemented logistical plans for attendee and exhibitor logistics, enhancing the overall event experience. Coordinated transportation, accommodations, and on-site services to ensure smooth operations. - Process Improvement: Identified and implemented operational efficiencies, streamlining processes to improve productivity and reduce costs. Leveraged technology and best practices to enhance event management and execution. - Stakeholder Collaboration: Worked closely with internal teams, vendors, and external partners to ensure alignment and successful event outcomes. Facilitated clear communication and collaboration to address challenges and achieve objectives. - Performance Metrics: Monitored and analyzed performance metrics to evaluate the success of events and identify areas for improvement. Provided detailed insights to senior leadership for strategic decision-making.

As a Marketing Manager at Reed Exhibitions, I was responsible for developing and executing comprehensive marketing strategies to drive attendee engagement and exhibitor participation for major trade shows. My role required strategic planning, team leadership, and a deep understanding of market trends to achieve organizational goals.Key Responsibilities: - Marketing Strategy Development: Created and executed year-round marketing plans for over 6 major trade shows, leveraging market research and industry data to tailor strategies that maximized attendee and exhibitor engagement. - Team Leadership: Led a team of marketing professionals, fostering a collaborative and innovative environment. Provided guidance and mentorship to ensure the successful execution of marketing campaigns. - Content Creation and Management: Developed compelling marketing content, including promotional materials, email campaigns, social media posts, and website updates. Ensured consistent messaging and brand alignment across all channels. - Digital Marketing: Implemented and optimized digital marketing initiatives, including SEO, PPC, and social media advertising. Analyzed campaign performance to drive continuous improvement and maximize ROI. - Partnerships and Sponsorships: Negotiated and managed partnerships and sponsorships to enhance event visibility and value. Collaborated with industry partners to create mutually beneficial marketing opportunities. - Performance Metrics: Tracked and analyzed key performance indicators (KPIs) to measure the success of marketing campaigns. Provided detailed reports and actionable insights to senior leadership.