Emily Johnston Email & Phone Number

College Station, TX, US

College Station, Texas, United States

• Identify opportunities for process improvements and create training programs for managers, efforts led to optimization of recruitment efficiency, directly causing 75% reduction in hiring time (1 month to 1 week)
• Develop and manage relationships with 400+ staff members within Presidential Cabinet and Finance Group, promoting my ability to influence and negotiate business processes
• Utilize Workday and Tableau spreadsheets to enhance timeliness and effectiveness of HR team members’ roles and responsibilities, allowing anticipation of unspoken needs for employees
• Coach supervisors on performance management issues with their employees and recommend counseling steps based on severity of situations; thus far, implementation led to successful retention of 20+ employees
• Assist in transformation of group onboarding sessions for 50-200 individuals biweekly by facilitating in areas of I-9 processing, benefits elections, W-2 selection, and responding to feedback to promote superior.

College Station, Texas, United States

• Practicing quality customer service, inclusion/diversity extension, and communication skills by taking over 50 orders a shift while handling production of drink and food orders.
• Support the shift lead and coworkers in running an efficient, professional, safe, and profitable operation following all company standards.
• Memorized 100+ combinations for coffee, tea, and energy drinks and fulfilled custom orders to satisfaction and at a quick pace.

College Station, Texas, United States

• Advised 900+ employees and citizens of College Station in areas of risk, verification of employment, public records, FMLA, benefits, and guidance on other HR-related topics
• Provided general recruiting support to HR department, including, but not limited to, application tracking/management, monitoring of job posting websites, pre-employment processing, and onboarding
• Maintained accurate and organized electronic record-keeping and file systems related to department operations, data entry, and maintenance of employee information to alleviate generalists’ daily workload
• Supported department by answering phone calls, issuing ID badges, creating new employee packets, issuing chargebacks, and responding to various inquiries regarding departmental services and procedures
• Mentored new employee under title of HR Staff Assistant II on overlapping roles in areas stated above

Leander, Texas, United States

• Completed in-person and over-the-phone reservations daily by leveraging knowledge of Google Calendar, Microsoft Word, and the proper completion of reservation paperwork.
• Aided members in completing various waivers/safety releases, responded to member questions and handled complaints.
• Demonstrated leadership by improving work processes and helping train new and existing employees.

Master Of Science - Ms, Human Resources Management

Bachelor'S Degree, Ag Leadership And Development, Communications And Journalism, Recreational Parks And Tourism

Honors: Magna Cum Laude