Emily Kerrigan Email & Phone Number

Neptune, New Jersey, United States

-Work with large premier accounts such as Ashley Furniture, VisionWorks, and KinderCare on the delivery of internet service to their locations that require carrier construction-Oversee all project related construction orders for large profit generating clients such Colonial Pipeline, Whataburger, and Michael Kors-Proactively troubleshoot solutions for any construction issues and delays while escalating when necessary -Work directly with carriers like Verizon, AT&T, Comcast, etc. to get updates on the progress of orders and track their completion dates-Coordinate dispatches from company field services and local exchange carrier technicians -Achievements: 2022 Q3 Spirit Award

Hazlet, New Jersey, United States

-Established skills in meeting stores target sales goal per quarter and inventory control while improving store operations, increasing sales, and reducing costs-Oversaw and manage a team of 25-30 employees generating over $70,000 per week in sales.-Interviewed, hired, trained, and developed staff while also resolving conflict and assisted them with their own personal growth-Maintained record of transactions and generated payroll to report to store and office manager

Woodbridge, New Jersey, United States

-Effectively communicated with customers for their auto and homeowner policies via phone, mail, and email with minimal escalations to a supervisor -Developed a process for collecting a verbal signature which was implemented by my team lead as the new standard to obtain-Excelled in customer care training and was first in class to be promoted from the training team-Worked with upper management on my process adjustment proposal to replace the current Spanish translation service with an internal Spanish line generating over a $90,000 per year increase in bottom line profit

Business Administration And Management, General

Associate'S Degree, Business Administration And Management, General