Various roles listed throughout profile.

Working with a small team to manage and engage a global community of nonfiction fans and deliver high-quality dynamic on/offline events and content based on inspiring nonfiction books.- Designing dynamic interactive workshops for 100+ people, liaising with international authors + experts, event moderation both on and offline, copywriting for cross-platform listings- Interviewing talent both in-person and online, presenting and moderating workshop content- Nonfiction curation: researching & championing nonfiction from new + underrepresented authors- Manage + curate all socials, inc. organic campaigns, paid ads inc. creating branded assets + analytics- Produce post-event content for blog, newsletters, social - focus on turning monthly insights into action- Full edit + production of in-house podcast, 'The Books That Made Me'- Creating and maintaining partnerships with venues, tech partners, publishers, food and drinks brands- Instigating and delivering pop-up experiences at Ducie Street Warehouse, Pride London + others.- Online and hybrid event setup testing/using innovative new tech and event platforms

Full management of user experiences + optimisation of The RESET Program, plus Alex Howard Group training courses and conferences.- Actioning product development based on customer feedback inc. survey design, analysis & reporting- Managing & optimising tech stack- Integrating advanced customer service platforms & analytics such as Zendesk- Content management of the online learning platform Teachable- Project management of large web design builds for online courses & conferences- Installing new systems & processes for remote team working- Previous additional roles included: Facilitation and moderation for workshops and training, with both patients (in-person) and coaching trainees (online)

Contract role at Join the Dots. Working with online customer panels to respond to fast-turnaround quant/qual research briefs for major fashion, banking, and airline clients.

Contract with Kantar Public integrating digital analytics with more traditional campaign evaluation methods for government + charity sector clients. Leveraging the skills acquired by completing an MSc. in Digital Marketing.- Integrating insight from digital analytics into broader campaign evaluation, including search, eCRM, web and social media metrics (e.g. Google Analytics, Facebook Insights, Tableau)- Blending traditional survey data, syndicated data sources and digital analytics to better understand audiences and feed into behavior change models and the continuous evolution of campaign strategy, digital media planning- Training the Kantar Public Comms team in digital analytics, integrating digital data, pros/cons of digital metrics- Business development and proposals

Ad hoc quantitative Consumer Insight Consultancy & Brand Strategy for traditional & social media, music & entertainment, sport, technology and travel clients such as Facebook, Universal Music, MTV, Nickelodeon, eBay, The FA, TUI, Discovery and Harper CollinsSpecialising in data visualisation & innovative research activationDomestic & international quantitative (CAWI) and qualitative methodologies Online consumer panel managementAdvanced analytics managementMarket/consumer segmentation

Quantitative Social & Political ResearchCampaign Evaluation, Communications & Behaviour Change ResearchDomestic CAPI / CATI methodologies Working with both UK Government Departments and Charities such as the Department for Transport, the Department of Health, the Central Office of Information, the NSPCC and all associated comms partnersPlus internal work for the IIPS, an industry think-tank set up by BMRB and The Futures Company

Graduate scheme at BMRBQuantitative Social & Political ResearchCampaign Evaluation, Communications & Behaviour Change ResearchDomestic CAPI / CATI methodologies Political Deliberative EventsMRS Advanced Certificate of Market and Social ResearchIndustry Renowned Training in Core Skills: Quantitative and Qualitative Research, CAPI/CATI/CAWI methods, Real-time CAPI/CATI Interviewer Skills, Focus Groups, Deliberative Events, Workshops, Sampling, Scripting, Data Processing, Analysis & Interpretation, SPSS, Presentation Design and Presenting