Emily Kuplic Email & Phone Number

Eden Prairie, Minnesota, United States

Rehovot, IL

Rehovot, IL

Hamel, MN, US

• Migrated the previous internal company website with 3 user types to the WordPress platform.
• Spearheaded customer holiday appreciation gifts, helped orchestrate a company customer training event, and assisted in trade show coordination.
• Ordered company merchandise to spread company brand awareness.
• Maintained Maxxon.com and updated essential documents in Amazon Web Services (AWS)

Burnsville, Minnesota, US

• Launched company rebranding with a new logo, packaging updates, and website.
• Produced annual company catalog sent to 13,000 – 15,000 customers.
• Continued improvements made to the annual catalog to ensure ease of use for customers and the internal customer service team.
• Maintained company websites as well as helped orchestrate three new company website launches.
• Worked closely with the product team to maintain lines and market products at the best time.
• Communicated directly with vendors on marketing programs, brand and product updates

Eden Prairie, Minnesota, US

• Updated visual merchandising displays to showcase new products and reimagine looks for classic styles.
• Managed opening and closing the store’s cash registers.

Asheville, NC, US

• Collaborated with clients to create a vision, conceive designs, and consistently meet deadlines and requirements. This included specialized consultation of company logos.
• Conceptualized new designs for digital and print marketing materials.
• Partnered with clients to develop online marketing strategies.
• Demonstrated knowledge and use of marketing concepts to provide overall support for a non-profit fundraising campaign.

Richfield, Minnesota, US

• Managed the Init products webpage migration to Best Buy supported web platform.
• Collaborated with developers, designers, and creative team members daily to appropriately evolve designs from concept to launch for Best Buy Exclusive Brands websites.
• Generated reporting for website performance and created dashboards in Adobe SiteCatalyst.
• Maintained a birds-eye and an up-close view of assigned product categories, continually brainstorming strategies to improve onsite customer guidance and content organization.

• Planning and initiating e-commerce marketing strategy; including social media, blogging, product updates, website copy and reviews
• Working with sales team and customers to discover needs in the industry
• Increased overall traffic and sales through company’s websites, while monitoring Google Analytics for possible areas of improvement

Richfield, Minnesota, US

• Supported the efforts of BestBuy.com by providing timely service to customers while controlling risk associated with fraud losses
• Utilized specialized fraud programs, social media, and internet search engines to keep fraud rates low while maintaining a high level of customer satisfaction.

Columbus, OH, US

• Supervised associates and offered feedback on their work
• Managed opening and closing the store
• Led sales segments to meet goals and determined areas to improve operations
• Maintained an organized and clean workplace
• Visual Merchandising

Columbus, OH, US

• Interacted with customers
• Assessed customers’ needs in order to increase store sales
• Addressed customer service issues
• Worked with team members on seasonal marketing set-up

Full-Stack Software Engineering Certification, Computer Software Engineering

Web Design Certificate, Graphic Design For Print Certificate

Ba, Journalism--Advertising, Spanish

Minor, Spanish