Manager for the Creator Community team, with leadership across 4 ICs representing online community and community programs. My team consistently exhibits strong community growth and business impact. In 2022, our online community grew 52% YoY growth in members, while our A. Club program saw 159% YoY increase in the number of launched clubs. When engaging across our community and education resources, programs, and spaces, our creators have more stable revenue retention, use more of Patreon's product surfaces, and report higher satisfaction rates than non-participants.Building community is just as important as being IN community. I've been a speaker for CMX, Community Hacked, and Elpha, and launched a peer group for fellow creator community team leaders.

Create programs that bring life- and career-changing peer-to-peer learning, connection, and collaboration to creators at scale. Launched and scaled Patreon's A. Club program (community-led peer accountability clubs) which have hosted 100 clubs across over 70 countries to date.

• Conduct internal and external discovery to identify the potential business value of a Creator fellowship within employee engagement, brand and content, partnerships, customer success, and community goals.• Develop the program framework and run a beta test to determine viability for an expanded program.• Iterate v2 of this program into a Creator Accelerator, developing a curriculum, selecting and on-boarding speakers, and leading online program sessions over a 8 week period, culminating with a program retrospective and recommendations for next steps. V3 tests the ability to replicate results and align with community, education, and influencer marketing goals, while preparing to take the program public.• Patreon creators in the Accelerator program found value in a structure that supported their education along with building relationships with a community of their peers. Participants report increased confidence and capabilities in running their creative business (average reported increase +35%).

Earnest Agency’s work spans business development, partnerships, marketing, community building, and program and project management for clients in arts and culture, hospitality, philanthropy, retail, and technology. The programs and environments that Earnest Agency creates champion the worlds of art and community through creativity, self-expression, and connection. By focusing this work on creating the conditions for these two elements to be experienced, Emily allows individuals to gain greater understanding of themselves and the world around them.

• Support the creation of a new, privately-funded national artist residency program through marketplace research, brand positioning, artist outreach, and business development.• Drive launch as program manager, including matching the founders' vision to the community's needs, managing concurrent project timelines, and creating and documenting processes for program operations.• Within 60 days of hire, benchmarked the program, created operational processes that maintain alignment to the mission, developed a project roadmap to track execution, and coordinated actions across the team to meet deadlines.• Launch and manage communications channels (email, social), with a 60% email open rate and 100% organic IG follower growth in 10 months.• Helped create and manage the Joint Space Award, a collaborative grant and residency with Minnesota Street Project, as well as a small grant program to fund alumni residents to pursue new opportunities.

A focus on relationships is the through-line for the roles I’ve taken on at YBCA. My greatest joy is in fulfilling a virtuous cycle of support and engagement between my coworkers, individual supporters, other nonprofit and corporate entities, and leading artists, designers and thinkers. Below is a selection of key achievements:• Enroll thousands of entities (individuals & companies) in a value proposition where their participation serves as an indicator to the value to creative output and commitment to social good.• Cultivate a portfolio of approximately 100 high-touch relationships with a 80% retention rate. • Initiate and negotiate relationships with companies like Airbnb, Instagram, Kickstarter, and Artspace. The artist feature I pitched to Instagram's Community Team resulted in 4.6M views. • Align and manage dependencies across teams including marketing, program, web and with executive leaders to ensure stakeholder investment and project delivery. I managed 4 major community program changes, and the 2016 shift the base grew by 60% in one year. • Manage limited editions including sourcing vendors, and overseeing production, marketing, and sales. Working with the artist David Shrigley, I executed the only print edition to sell out within a year of release. • Plan and execute 10-12 annual events ranging from private gatherings to community-related elements of core events like exhibition openings and conferences. Over 70% of our audience report "strong satisfaction" with their experience.• Supervise and mentor junior staff. My proudest achievement as a manager occurred when my coordinator transitioned to a role on another team and the organization retained a talented employee.• Promoted to progressively senior positions 4 times. I thrive in environments where I am able to continually learn and have opportunity for career growth.

• Work across distributed teams using the Google suite, Asana, Trello and virtual meeting platforms like Zoom.• Build Vytality's online community framework to help users sustain a healthy life through supportive personal networks. Includes developing a code of conduct and customer service guidelines.• Advise on engagement and growth initiatives through content development, segmentation, ambassador programs, and offline strategy.

The face of NFF-San Francisco as first point of contact for over 800 clients, local advisory committee, funders, community partners, and national staff.• Responsible for data management and reporting using the iMIS database. • Grant writing, including research and proposal editing for successful grant applications in amounts between $10,000 and $75,000. Monitored progress and reporting on grant deliverables. • Synthesized data and managed engineering consultants to implement and produce one of NFF's signature technical assistance products for nonrofits, a 20-year facility system replacement and investment schedule called the Systems Replacement Plan. • Produced technical assistance workshops for nonprofit organizations served by the Northern California program. • Executed 4-8 technical assistance workshops annually, each evaluated to exceed attendee expectations. • Sought out additional responsibilities in loan monitoring, event planning, and marketing.