Emily Ogle Email & Phone Number

Ottawa, On, Ca

Toronto, Ontario, Canada

- Promoted to lead a team of four consultant direct reports including accountability for daily team management, resource allocation, performance management, training, and development coaching. - Acts as first level of project risk/issue/change escalation for all consulting engagements, pro-actively seeking solutions to prevent or resolve escalations in a timely, professional, and client-centric manner.- Consistently monitors project timelines, resources, expenses, and outcomes to ensure successful results for clients; including providing project management support and guidance to project coordinators.- Supports inter-department collaborations to increase sales and scope effective consulting solutions for organizations across Canada that meet the client where they are at.

Toronto, Ontario, Canada

- Consistently exceeded client and employer expectations in delivering quality consulting services based on global benchmarks and recognized best practices in human resources and IDEA. Utilized consultative methodologies to research and analyze complex issues surrounding an organization's concerns related to inclusion, diversity, accessibility, and equity.- Facilitated interviews and focus groups with all levels of employees and leadership in an organization. - Reviewed HR and other related workplace policies to ensure compliance with human rights and labour laws and to make recommendations for improvement of safe and inclusive workplaces.- Prepared and delivered reports, guidebooks, and presentations for various audiences (committees, c-suite, employees, stakeholders, associations).

- Deliver strategic, encouraging and impactful career readiness resources and coaching to students while progressing towards their goals for work in their industry.- Promote ESC services and professionally engage faculty and students through in-class presentations on employment related topics such as job search, resume writing, professionalism, networking and interview preparation.- Operate as the subject matter expert in the set up and implementation of a virtual career readiness online tool, liaising at each phase with the software vendor, information technology services, stakeholders (support staff, faculty, students/alumni) and the project team to facilitate a college-wide launch - Exercise critical thinking during meetings with software vendor in order to ask impactful and problem-solving questions, followed by disseminating the knowledge to colleagues through accurate and concise debrief notes and training resources.- Create and update project communications language on an on-going basis as platform features and functions developed, displaying skills in research, copy writing and public speaking.- Design project branding graphic drafts such as social media posts, website landing pages, infographics and presentations; using Canva and adhering to recommended college branding guidelines and policies.-Consult professionally and collaboratively with inter-disciplinary teams from within the college (marketing/AC Hub, Connections Bookstore, ITS, Co-op dept.) and outside (employers, vendor, other colleges) to accomplish common goals- Exceptional use of judgement in managing sensitive information, including proper documentation, observing college privacy policies and practicing appropriate confidentiality in knowledge sharing.- Enthusiastically collaborate while contributing towards assignments for the department, sharing ideas equally while using efficient time management and communication, resulting excellent interpersonal relationships across the college.

Ottawa, Ontario, Canada

Coaching & Case Management:-Delivered customized employment and life skills coaching to individuals with various disabilities.-Prepared and participated in the individual’s case plan and consistently applied the agency principals to ensure personal outcomes are met.-Collaborated with various outside members of the clients support team including social workers, educators, doctors, and ODSP workers, in order to deliver consistent services according to their individual plan.Program Development & Facilitation:- Managed and supervised volunteers and junior facilitators for up to 6 programs; including training, performance management, time reporting and scheduling.-Developed and facilitated multi-session groups to over 60 children and youth aged 8-24 diagnosed with Autism for topics such as mental health, social skills, life skills and employment skills. This included marketing, recruitment and intake, curriculum development, class facilitation and maintaining supportive relationships with parents.-Accommodated and transformed social skill programs into virtual learning opportunities children and youth during the COVID-19 pandemic. In addition, provided co-workers with information and training on operation of Zoom and delivering programs virtually.-Program promotion and engagement with clients, families and community supporters through social media platforms and email.-Networking in a professional and co-operative manner with families, caregivers, employers, agencies and other professionals in the community.-Brainstormed and prepared program proposals for funding requests including research, budget planning and formal proposal writing under specific guidelines.-Developed educational resources and training documents for use within the agency and the public.

Orleans, Ontario, Canada

- Oversaw the store leadership of a team of over 20 employees including scheduling, payroll, progress evaluation, disciplinary actions, and sales floor management.- Monitored and directed employees to meet daily sales goals, provided employees with guidance and encouragement to increase email captures, upsell items and create awareness on available promotions.- Drove results through creating short-term plans and long-term strategies, processes, and events that create a positive in-store experience for both our store team and our customers.- Ensured the store’s facilities, loss prevention audits, services, health & safety, administrative work, reports, inventory preparation and inventory tracking are completed in accordance with company-defined guidelines.- Performed HR functions such as recruitment, interviewing, on boarding and training new employees, as well as junior managers.

Ottawa, Ontario, Canada

Ottawa, Canada Area

Worked with youth aged 16 to 29 in a 16-week pre-employment program that assists youth who self-identify as having barriers to employment (mental health, disabilities, etc.) in developing the skills and work habits to obtain employment or return to school. Designed and implemented, in co-operation with co-facilitator, a 4 week in class portion including workshops on resume writing, interview techniques, and job searching techniques and development of professional work habits such as stress management, conflict resolution, anger management, budgeting and self esteem through group-based learning. Responsible for job development within the community to find placements that match both the youth's skills and interests, followed by job coaching during their 3 month job placement at a variety of businesses in the Ottawa area. This includes managing connections with local employers who are providing work placements for youth by maintaining communication and cooperation to ensure employer and employee workplace satisfaction.

Ottawa, Ontario

Worked with clients accessing Causeway's Employment programs with the goal of securing employment. Responsibilities include: providing job development, carving, coaching and retention services to clients accessing the Job Quest program. More specifically, employment support for clients includes developing a client-specific employment plan including resume building, job searching, job market exploration, interview preparation (mock interviews, appropriate work clothes), on the job training and shadowing, mediation with employers and much more.This position also requires the Employment Support Specialists to work with employers to develop working relationships and build positions for appropriate clients.Additional responsibilities:Maintain an organized and functional case management systemRecord case notes and contact data in EMHware Work with all Causeway programs and teams to promote staff cohesion and understandingUnderstanding of Employment Ontario, ODSP and OW programsReport writingStatistic tracking

Yellowknife, Nt

Facilitated the Youth Employment Pilot Project which mentored and trained youth (15-24) while they were placed in organizations around the city to complete work placements. This involved liaising with community agencies, developing employment readiness skills with the youth and meeting once a week. Ran the employment centre which involved assisting youth in building resumes and cover letters – also included working to improve their interviewing and job search skills through mock interviews, workshops and 1:1 support. Presented at the Ontario Association of Child and Youth Care’s 2016 provincial conference.Participated in the Homeless in Yellowknife: Community Forum as a representative of the youth in Yellowknife.

Yellowknife, Northwest Territories

Worked full-time at SideDoor's Youth in Transition program, Hope's Haven, in collaboration with the SideDoor Resource Centre. Providing a client-centered, strength based case management approach to 3-5 youth aged 15 to 24. Developed and implemented life plans focusing on educational, employment, housing, life skills, offending, addictions and mental health issues.Performed counselling, mentoring and skills training from a trauma-informed, client centred lens. Developed and implemented strategies to deal with potentially dangerous situations such as suicide threats, AWOL’s, and aggressive behaviors.In addition to managing my caseload I also worked in the Emergency Overnight Shelter where I supervised and mentored homeless youth accessing the shelter, performed crisis management, assisted with meeting basic needs and referring youth to appropriate services.This position also provided me with the opportunity to participate in interviewing and reference checking employee candidates.

Chute-A-Blondeau, On

- Responsible for daily store operations including opening and closing of store- Managed subordinate employees including training and coaching- Created employee schedule based on needs of the business and employee availability- Communicated with vendors and merchants to coordinate inventory deliveries- Cash handling; POS operation and daily deposits- Monitored inventory and provided replenishment as needed- Maintained open channels of communication with Store Manager in order to create smoother operation processes

Kingston, Ontario

In this position I worked closely with a Student Support Counsellor of LDSB in order to help children from 3 different schools in Kingston. I worked with a fluid case load of clients on a daily basis focusing on behaviour modification, divorce/separation/grief support and mentoring. I also implemented programs in life skills, social skills, emotion regulation and stress management for group and individual sessions. In addition, I developed skills in completing clinical documentation such as doctors letters, behaviour/safety plans and case plan notes.

Kingston, Ontario

As a Resident Advisor it was my job to create a safe and welcoming community for students through one to one interactions and programming. I was responsible to host activities relevant to topics and issues important to the residents (safe sex, safe drinking, study help, exam prep), keep in contact with my residents and provide pro-social and healthy activities on weekends. In this position it was also my responsibility to produce incident reports, emergency logs, peer helping reports and programming logs. Advertising and communications through social media, posters and face to face interactions were also requirements of the position.

Kingston, Ontario

As an elected member of the Student Assosication's Board of Directors, I acted as a representative of the student body on decisions for the Student Association, taking into consideration current trends, issues and concerns of the population. I was also able to chair the Hiring Committee in order to hire a new President and Executive Director for the SA. In this position I was able to become familiar with the process of student governance, bylaws, policies and hiring processes.

Kingston, Ontario

During my time at the March Break camp, I was able to plan and implement a week long day camp program for campers, working with children ages 5 to 6 years old. I was able to increase my skills in report writing by the way of incident reports and daily logs. In this position I was also responsible to supervise volunteers and provide guidance to them.

Kingston, Ontario

In this position I was able to learn how to implement a drop-in program for at-risk youth aged 6 to 18. I assisted in nightly activities, developed my own programs and worked to create a fun and welcoming atmosphere for a diverse group of children and youth. In addition, this experience provided me the opportunity to develop my knowledge of working with children and youth with developmental and behavioural issues.

Kingston, Ontario

This job opportunity provided me with excellent experience working with a-typical development children, aged 8-16.From April to June - provide assistance to the teachers by managing behaviors during class time, running groups and providing 1:1 attention for students. In addition, I assisted staff in running daily programs and lessons, as well as plan and implement activities, implemented the after-school homework and social clubs and used crisis-intervention and counselling skills to effectively de-escalate clientsFrom July to August - provide programming, help design activities for the summer camp, implement the activities, participate and provide a positive role model for the children.

Grenville, Qc

Assist the main counselor in supervising 3-7 children, aged 5-13, to ensure a safe and fun over-night summer camp experience. This included providing support and companionship for the children, daily cleaning duties, journal entries, debriefing, organizing and implementing activities, practicing safety drills for fires and missing children, and communicating constantly with co-counselor and other staff members.

Client Attraction Academy

12 week coaching program to develop social media marketing skills. Modules include: Content &Copy Writing - creating social media posts.

Continuing Education, Teacch Autism Program

This five-day course provides a theoretical foundation as well as hands-on opportunities to assess and teach Autistic adolescents.

Human Resources Management, Human Resources Management

Courses completed: Accounting and Finance, Project Management, Recruitment and Selection, Employment Law, Human Resources Management.

Advanced Diploma, Child And Youth Worker

Activities and Societies: Student Representative (Child and Youth Worker Program) 2013-2015 Classes related to: Programming, Counselling.

Ontario Secondary School Diploma