• Preparing court documents.• Case management.• Taking payments.• Taking phone calls.• Writing back to email/letter responses.• Keeping payment records.• Inputting data.• Recently I put forward a proposal on going paperless for the department.• Working to strict deadlines.• Experience working to GDPR.• Booking court dates.

• Producing weekly and daily rosters for over 350 OBS (onboard supervisor) staff.• Receiving calls and emails.• Booking annual leave, training courses and medical reviews.• Dealing with any queries.• Working closely with Management and train planning staff to ensure all train services are covered by staff.• Working to strict deadlines.

• Dispatching trains both with a t key and with bat and flag equipment.• Shutting down empty train services for depot.• Opening doors on trains that are in service.• Carrying out safety checks of the station.• Putting out leaflets and timetables in the leaflet racks.• Assisting customers getting on or off trains either with ramps, luggage etc.• Updating posters.• Answering any customer queries.• Using PA facilities on board of trains to inform customers of any… Show more • Dispatching trains both with a t key and with bat and flag equipment.• Shutting down empty train services for depot.• Opening doors on trains that are in service.• Carrying out safety checks of the station.• Putting out leaflets and timetables in the leaflet racks.• Assisting customers getting on or off trains either with ramps, luggage etc.• Updating posters.• Answering any customer queries.• Using PA facilities on board of trains to inform customers of any changes to services. Show less

• Design various promotional items such as discount vouchers and drop cards for the companies’ retail partners.• Designing company logos and letterheads.• Designing a new company website.• Putting together and sending images CDs and brochures as well as helping to put together a promotional DVD for the various products that were sold.• I was also put in charge of editing the monthly newsletter which was not only sent within the company but also to their customers and retail… Show more • Design various promotional items such as discount vouchers and drop cards for the companies’ retail partners.• Designing company logos and letterheads.• Designing a new company website.• Putting together and sending images CDs and brochures as well as helping to put together a promotional DVD for the various products that were sold.• I was also put in charge of editing the monthly newsletter which was not only sent within the company but also to their customers and retail partners.• Part of my sales admin role was to help organize two exhibitions ‘The Home Improvement Show’ and ‘Grand Designs Live’ which involved the sending of invites through email tickets and hard copy tickets.• Input any leads gained into Filemaker and to chase up leads to see if customer orders were being carried out.• Also during my time with Evolution I raised and carried out invoices for their sister company Evolution Atriums. Show less