Emily Mccarty Email & Phone Number

Greater Minneapolis-St. Paul Area

As part of the Customer Success Team, I help clients with:-Onboarding-Training-Account ManagementAdditionally, I train new hires, work on implementation resources, and helped develop account management best practices for the Customer Successs Team. I am part of committee providing voice of the customer perspective to our organization. Further, I have.

Greater Minneapolis-St. Paul Area

Leading the Customer Journey at SPARK-Onboarding-Training-Supporting-Account Management

-Manage onboarding, implementation, and training for new SPARK customers on our loan origination software. -Perform account management activities for existing SPARK clients.-Help triage and manage support tickets-Write new Knowledge Base articles for our clients to reference

Minneapolis, Minnesota

-Provide stellar support to our clients as a Tier 1 support staff-Create Knowledge Base article content for our users.-Produce short Knowledge Base videos to further self-service support goals.https://lendwithspark.com/

Eden Prairie, Minnesota

-Working with both short term and long term disability claims as part of a third party administrator. -Use critical thinking and discretion working on behalf of my clients needs and the needs of their employees.-Meeting service level agreements as set by our client. -Issuing the payment for individual short and long term disability pay to ensure employees.

Oak Brook, IL

I coordinate the distribution of a tension based scoliosis brace for the 41 Chiro One chiropractic clinics in the Chicagoland area. I speak with insurance representatives to verify patient coverage for the brace. I analyze patients files to ensure the brace meets the medical necessity requirements for correct usage of the product. I also perform audits on.

Chicago, IL

Managing patient schedulesHandling all office correspondencePerforming comprehensive background examsUpdating patient filesTaking limited scope x-rays for patient examsEducating patients about the important of health and wellness

As an intern, I help patients who come to a 28 inpatient facility learn to cope with a dual diagnosis in mental health and AoD. This involves teaching life skills classes such as time management, as well as teaching clients about appropriate boundaries, stages of change, and the characteristics of addictive behavior. While there, I also assist staff.

Lexington, Kentucky Area

I was employed by the university's office of alumni development and worked as a student liaison to alumni, soliciting donations for the school's annual giving fund. I also built rapport with alumni by informing them about things happening at Transylvania and in the community. Additionally, I would speak with current parents and grandparents, encouraging.

Owensboro, Kentucky Area

I was a day camp counselor where I watched children during the day and facilitated many different activities while they were on their summer break. Activities included going swimming, playing at the park and spray parks, doing arts and crafts, and going to the zoo. I supervised these various activities, ensuring that campers stayed safe and had enjoyable.

Master, Clinical Psychology

Activities and Societies: American Psychological AssociationCompleted my Master of Arts in Clinical Psychology. Coursework included.

Ba, Psychology

Activities and Societies: Softball teamI majored in Psychology and minored in English. Coursework included Sports Psychology, Introduction.