Emily Murphy is a Sr. Manager - Engagement Delivery | Salesforce (PMP, CSM) at Salesforce. She possess expertise in leadership, time management, microsoft office, customer service, training and 19 more skills. Colleagues describe her as "Emily is one of the most whip-smart people I've ever worked with. While working together at Dynamic SignalFirstup she helped transform the Professional Services team into a productive, process-driven team, creating training decks and documentation that are still used. Her knowledge of the platform surpassed 99% of staff (including founders) which made her an invaluable asset. Her customers adore working with her; even after she'd left the company I had customers asking how she was doing and saying how instrumental she was to the success of their platform. As a colleague, she has been my friend, teacher, and sounding board. She was never "too busy" or impatient, even though she had a full plate and a team of her own.", "Emily is the kind of colleague that every person hopes to work with - razor sharp, great communicator, keeps things simple, gets sh!t done, and has no ego. I remember being on a call my first week at Dynamic Signal hearing Emily weigh in on some process and immediately thinking "this is a person I need to get to know", and I'm really glad that I did. Her Professional Services team and my PreSales team collaborated very closely on customer handoffs and associated processes, and together we helped build a great relationship between the teams, along with streamlined processes that help simplify the handoff process, which led to better implementations and happier customers. Beyond her operations acumen, Emily was an expert on the Dynamic Signal platform and was always willing to generously spend time with my team working through solutions to various problems we encountered in the field. All in all, can't say enough great things about Emily - she's someone I would jump at the chance to work with over and over again!", and "Emily was a great engagement manager to partner with to implement a new SaaS-based communications software implementation project. She was responsive, knowledgeable about the product, and open to collaborating in a new framework. I really enjoyed working with Emily and would work with her again!"
Listed skills include Leadership, Time Management, Microsoft Office, Customer Service, and 20 others.