Emily Murray Aih Email & Phone Number

Castle Cary, GB

Bournemouth, United Kingdom

Bournemouth, United Kingdom

Worked as a housekeeper over the very busy summer period, ensuring that rooms were cleaned in line with time and brand specifications. Able to reflect on the differences between housekeeping at hotels such as Pennyhill Park and the budget chains such as Travelodge.

Predominantly worked as a receptionist during which time I successfully developed and implemented a reception team up-sell scheme. To do this I researched other upsell schemes in place in other hotels, looked at the feasibility of an up-sell scheme at Pennyhill Park and then created an SOP to present to the hotel revenue manager. As a result of this, the.

- Representing Bournemouth University and my course at open days for potential students.- Attending talks to provide prospective students with a student viewpoint of the course- Providing tours for prospective students during the university year.

After completing a 2 day training course I am now a qualified Peer Assisted Learning leaderPeer Assisted Learning leaders at Bournemouth university leading and create 1 hour long sessions each week for first years.The sessions are on subjects such as assignments, report and essay structure, finances, referencing and general advice.

Hemel Hempstead, United Kingdom

As a full-time receptionist, I had to check-in and check-out guests using the MyCould Hospitality reservation system. Also had to organise coach bookings - including their rooms and dinner times.Liaised with many other departments such as kitchen, housekeeping and F&B to ensure guests desires were all met. This was especially crucial during the summer as.

Bournemouth, United Kingdom

Working in a very busy restaurant meant organising reservations, prepping tables for hen parties and birthdays as well as seating walk-in guests in suitable sections so as to not over-load the serving staff.As a very family-friendly restaurant, I had to help entertain children. Had to inform serving staff and the kitchen when it was a birthday, make.

Hemel Hempstead, United Kingdom

Casual HoursWorked at a variety of events such as corporate dinners to weddings. Dealt with some top clients of businesses which required a very high level of service.Had to predict what a guest's needs were before they asked for it.Wedding reception's meant working very closely with the team I was to ensure that all guests were served as qucikly and.

Hemel Hempstead, United Kingdom

Bachelor’S Degree, International Hospitality Management

Activities and Societies: Treasurer of the Hospitality Society

High School

Activities and Societies: Debating Club Sociology Philosophy and Ethics History