Emily Johnson Email & Phone Number

Chanhassen, Minnesota, United States

Directly oversees book of business with accountability for relationship management, client retention, prospect conversion, inventory analysis, web standards, product sourcing, creative direction, budgeting, forecasting, and sales strategy.

Chanhassen, Minnesota

Collaborates with key departments, identifying and implementing solutions to achieve each client's goals.Leads a team of 5 Account Managers, as the first point of contact for new processes, provides efficient solutions and oversees their book of business.Responsible for training new Account Managers on all processes.Resumes all Account Manager roles responsibilities for assigned book of business.Assists in developing new processes with upper management team within the Brand Management Division.Played a crucial role in exceeding assigned book of business’ projected annual forecast by $400,000 in 2019.

Chanhassen, Minnesota

Creates and build trusted relationships with clients and provide operational support.Successfully manages a $2+ million-dollar book of business including multiple high-profile clients.Conducts reporting, billing and invoicing on a daily, weekly and monthly basis.Deliver customized client presentations, providing creative branding solutions and knowledgeable program management.Key contributor to meet and exceed projected forecasts.Builds trusted partnerships with vendors and suppliers to ensure quality product is ordered, produced and delivered to clients within appropriate timelines.Manages customer service contact within book of business.Maintains proper inventory control and gross margin.

Eden Prairie, Minnesota

Bloomington, Minnesota

Developed and managed a staff ensuring to provide hospitable, professional service while adhering to D'Amico and Partners exceptional service standards.Initiated negotiations regarding all beverage product pricing with sales representatives, following with weekly purchasing and invoicing. Developed and maintained Parma 8200 beverage menu, including; cocktails, beer and wine selections.Managed monthly inventory up to $50,000 while overseeing daily bar operations.Communicated well and used strong interpersonal skills to establish positive relationships with guests, employees, upper management and sales representatives. Exhibited thorough knowledge of foods, beverages, management and supervisory duties, service techniques and guest interactions.Built customer relationships resulting in steady growth of bar business. Collaborated with Executive Chef and event clients for food and wine pairings. Successfully managed daily financials while consistently meeting budget projections resulting in quarterly bonuses. Assisted upper management in executing client events, on and off premise.

Parma 8200

Assisted management team in the opening of Parma 8200.Exercised D'Amico and Partners exceptional service standards, proven by continued promotions. Showed excellent memorization of all menus, while furthering my knowledge of food and wine. Succeeded in keeping a presentable and organized bar during busy services while exceptionally serving bar guests as well as making beverages for dining room guests. Trained incoming staff on company policies and restaurant responsibilities. Thrived in a team oriented work atmosphere where communication with management was crucial.

Greater Minneapolis-St. Paul Area

Assisted with social media programs, including internet forums, blogs, social networking applications and message boards to increase brand awareness. Efficiently worked as part of a team for multiple events with budgets up to $150,000 and 1,500 people. Cooperated with lead event planners, vendors and communications team for successful outcomes. Interviewed and developed member profiles for affinity group donors which were featured on the Greater Twin Cities United Way website.

Apple Valley, Mn

• Remain prompt and friendly while serving guests their orders• Calculate bills and split gratuity• Set up and take down tables • Help hostess greet and seat guests to tables while balancing a full section

Bs, Business Administration, Project Management

Education record