Emily Petheram Email & Phone Number

United Kingdom

Clydebank, Scotland, United Kingdom

• Carrying out end-to-end recruitment within the Offshore team at NMMS, overseeing the full process for new hires, rehires and promotions• Manage a high volume of candidates and vacancies with differing levels of urgency, ensuring recruitment needs and deadlines are adhered to• Develop and maintain excellent relationships with key stakeholders including internal and external clients and manning agencies• Collate all necessary paperwork for new starts including certificates, personal documents and company forms, completing verifications and compliance checks as required• Shortlist potential candidates, conducting both formal and pre-screening interviews• Incorporate EDI principals into the recruitment process and support the embedment of this within the wider team.• Communicate appropriate feedback to candidates • Schedule and manage interview schedules for senior personnel both in person and over MS Teams• Managing recruitment advertisements through all appropriate channels• Maintain the Recruitment database to ensure compliance with GDPR• Build and maintain talent pools of suitable candidates in advance of future requirements using various channels

Clydebank, Scotland, United Kingdom

Glasgow, Scotland, United Kingdom

• Handled the diaries of more than 30 loss adjusters across the UK, scheduling their customer callouts• Contacted customers over the phone to arrange appointments whilst considering the adjusters' individual time restraints and geographical limitations• General admin duties including creation and distribution of documents and handling sensitive data relating to insurance claims• Continuously liaised with other departments of the claims centre, insurance companies, brokers and contractors whilst answering incoming calls from customers• Ensured that client level agreements and company standards were adhered to and that GDPR measures were upheld

Axbridge, England, United Kingdom

•Served as a first point of contact with customers, maintained excellent customer relations and continuously showcased a proactive work ethic• Promptly prepared and served customer orders within a fast-paced environment and upselling as required• Operated cash registers and card machines, and balanced cash registers at the end of every shift in line with departmental regulationsPosition held intermittently July 2017 to April 2018, May to September 2019, and September 2020 to August 2021.

Auckland, Nz / Brisbane, Au / Southampton, Uk / Bridgetown, Bb

• Worked as a sales consultant for an international luxury retailer onboard cruise ships sailing worldwide. I Completed three contracts from April 2018 until the pandemic ceased operations. • Strived to facilitate a memorable customer experience for all guests and worked to build rapport on every cruise. • Worked within a team to assist in maintaining the smooth operations of the shops onboard whilst always adhering to strict maritime emergency and safety regulations.Position held intermittently April to October, 2018, November to May, 2019 and September to May 2020.

Bridgwater, Somerset, United Kingdom

• Guided a team of 22 adolescents through the government-recognised National Citizen Service programme with the goal of helping the local community. • Oversaw the daily activities of my teams during phases of residentials and social action, ensuring they were in line with organisational goals. Position held intermittently during summers of 2016 and 2017.

Burnham-On-Sea, Somerset, United Kingdom

Bachelor Of Laws (Llb) With Psychology, Joint Honours Law With Psychology, 2:1

Joint honours Law with Psychology degree, qualifying in Law. Assessed via theoretical exams, practical mooting assessments, research.

Principles Of Business Administration, Pass

A Levels - Law, English Literature & Language, Psychology. As Level - It

Education record