Emily Ryan Email and Phone Number
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As a Chief Revenue Officer I am at my best when I am:• growing a company's revenue, margins, capacity and engagement• building clever and innovative capabilities that drive value and differentiation• fixing the toughest business challenges: reducing friction, improving processes, delivering insights and maximizing value• scaling customer engagement, while driving value to every customer and userI am honored to be known as a compassionate, innovative, and driven leader. My intention is to be a global pioneer, role-modeling how workplaces can be more efficient when employees are more fulfilled and engaged in their work – all while driving profitable growth.Driven by my passion for growing and scaling great customer-centric companies, I’ve developed replicable strategies and tactics that:• Create environments that enable teams to bring their best every day• Harness innovation and the seamless collaboration that fuels productivity and efficiency gains • Deliver unprecedented and sustainable revenue and EBITDA growth A bit about my background:With over 20 years’ experience coordinating cross-functional teams, I view the elements that lead to business growth through a unique and collaborative lens. Prior to my work in the tech industry, I was an independent film and media producer in New York City. I consider myself a New Yorker even though I grew up in the wilds of rural Idaho. I am a classically trained vocalist and attended the American Musical and Dramatic Academy in New York City. I have an Executive MBA from Leeds School of Business and a Bachelor's degree from The New School University. I enjoy exploring the world with my big dogs, soaking up as much sunshine and coffee as I can, traveling and keeping my voice well-tuned singing in volunteer choirs. I have worked with several non-profits and am currently on the Strategic Advisory Board for Gainsight and the Leeds MBA Alumni Board at the University of Colorado, Boulder.
University Of Colorado Boulder - Leeds School Of Business
View- Website:
- colorado.edu
- Employees:
- 15603
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Adjunct ProfessorUniversity Of Colorado Boulder - Leeds School Of BusinessDenver, Co, Us -
Chief Revenue Officer (Cro)RkonDenver, Co, Us -
Chief Revenue Officer (Cro)Scalesec 2023 - PresentSan Diego, Ca, UsWith a specific charter to grow the business to its next revenue milestone, I reviewed the business from the top to the bottom line advising as a de facto Chief Growth Officer to reset the company's financial planning strategy, cost structure, margin targets, and overall revenue & cash strategy. Strategic advisor to the co-founders, developed and executed on cross-functional strategic growth plan, strengthened the go to market strategy, established and drove consistent execution across marketing, sales and the consulting practice, meeting or exceeding quarterly bookings targets. -
Chief Client OfficerValuize 2021 - 2023Vancouver, British Columbia, CaAs a member of the Executive Leadership Team focused on growing the business, I transformed the consulting practice to deliver higher value outcomes to our clients more consistently while setting the strategy and priorities for client delivery and running the full consulting practice. Developed, sold and ensured delivery of client outcomes for companies such as Workday, VMware, Splunk, Virgin Pulse, FactSet, Lexia Learning, Vertex, HashiCorp, and Thomson Reuters. -
Advisory Board MemberGainsight 2021 - 2023San Francisco, California, UsServing as a Strategic Advisory Board member for the Customer Success, Product Experience and Digital Hub technology solutions. Facilitate conversations and engage in thought partnership with CXO leaders of Customer Success and Revenue organizations at some of the worlds leading B2B technology companies. -
Director, Success Management Strategy And OperationsSplunk 2019 - 2021San Francisco, California, UsIn this corporate director-level role I led CSM Strategy & Operations for over 13,000 customers globally. Quickly assessed business needs and drove strategic business transformation initiatives through my team of 80+ full-time employees and contractors to design / deliver high-quality solutions. -
Executive Revenue Growth Consultant / Co-FounderSandpoint Consulting 2017 - 2019San Francisco, Ca, UsConsult directly with CEOs and CROs at early-stage startups to help them grow revenue and ensure their customer base stays healthy while improving team efficiency and happiness. Focus: B2B software, XaaS and Enterprise software companies. Convert client sales into long-term, case study-ready, enthusiastic evangelists at scale using data, lightweight process and clear, consistent communication.Clients include: 30-person Education Technology platform (seed, acquired); 8-person Compliance and Security technology (seed); 45-person Event & Marketing Services platform (seed); 60-person Application Security technology (series A); 800-person Consumer Products company with technology component (private/profitable); 100-person HR Technology platform (venture-backed); located in San Francisco Bay Area; New York City Metropolitan Area; Marlborough, MA; Gainesville, FLSANDPOINT IS A PROUD PARTNER OF GAINSIGHT -
Director Of Customer & Partner OperationsChef Software 2016 - 2017Seattle, Wa, UsLed cross-functional business transformation efforts across Sales, Customer Success, Partners and Operations to improve revenue retention and expansion. Successfully led the development and deployment of improved IT systems, supporting visibility, proactive customer engagement, collaboration and forecasting at scale. Managed global operations for the customer and partner organizations as well as the Gainsight and Salesforce.com platform administration teams. -
Vp Customer Success & OperationsBoost Media 2014 - 2016San Francisco, Ca, UsManaged customer success, customer support, operations, delivery, and P&L for this Google & Bing advertising startup. Solved real-time business challenges, increasing total customer count by 40% while decreasing overall department cost by 68%. Implemented additional structure and cleaner processes combined with better tracking systems leading to improved retention and growth with a smaller, more focused team. Trained and managed off-shore operations team through third-party partnership, increasing productivity 270% while decreasing costs 68%. Strategic advisor to the CEO. -
Foundational ExperienceVarious 1997 - 2014Held roles such as Support Engineer, Account Manager, CSM, Operations and other leadership in Software & Technology across various verticals.Skills acquired: Expert Gainsight administrator, proficient Salesforce administrator, proficient JIRA/Confluence administrator, Lean management, ADKAR change management, Agile / Scrum, SaaS business development, SaaS renewal & expansion, offshore contractor management, customer success management, CSM strategy & operations, professional services & consulting practice, support engineering leadership, email marketing & communications, user story design, technical communicationHeld roles such as Producer, Co-Producer, Director, Production Manager, Editor, Stage/Event Manager, Production Accountant, Actor and other leadership and supporting roles in Film, Commercials and Media across various projects.Skills acquired: project management, budgeting, financing / investor relations, accounting, leadership, presentation skills, hiring, diplomacy, relationship management, film and editing software, systems and toolsPre-career roles include: design assistant, graphic design/photography assistant, office assistant, materials coordinator, domestic support, barista, bakery assistant
Emily Ryan Skills
Emily Ryan Education Details
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University Of Colorado Boulder - Leeds School Of BusinessExecutive Business Studies -
The New SchoolPsychology -
American Musical And Dramatic AcademyMusical Theater
Frequently Asked Questions about Emily Ryan
What company does Emily Ryan work for?
Emily Ryan works for University Of Colorado Boulder - Leeds School Of Business
What is Emily Ryan's role at the current company?
Emily Ryan's current role is Adjunct Professor.
What is Emily Ryan's email address?
Emily Ryan's email address is em****@****dia.com
What is Emily Ryan's direct phone number?
Emily Ryan's direct phone number is +164620*****
What schools did Emily Ryan attend?
Emily Ryan attended University Of Colorado Boulder - Leeds School Of Business, The New School, American Musical And Dramatic Academy.
What skills is Emily Ryan known for?
Emily Ryan has skills like Final Cut Pro, Film, Documentaries, Email Marketing, Producing, Music Videos, Television, Social Media, Film Production, Acting, Video Production, Management.
Who are Emily Ryan's colleagues?
Emily Ryan's colleagues are Kelly Konrad, Gary Hart, Michael Vogler, Alyssa Ornellas, Mba, Benjamin Greenwood, Cathy Mowry, Viviane Courtois.
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