Emily Santoro Email & Phone Number

-Assist guests in order selection by demonstrating extensive product knowledge and responding to all inquiries regarding menu items and preparation -Consistently achieve high guest check averages by promoting and upselling specialty dishes and beverages-Provide exceptional service to all patrons resulting in lasting relationships and returning.

-Completed 440 hours of medical device sales training with emphasis on orthopedic reconstruction and trauma, spine, and biologics-Trained in Dynamic Consultative Selling-Participated in hands on sawbone labs and mock surgeries for common procedures-Engaged in over 60 hours of role play to effectively convey product knowledge through mock in-service.

-Completed a National Sales Training Program which provided focused training in the areas of time and task management, questioning process to uncover unmet needs and dissatisfactions, relationship selling, and team goal achievement-Cold-called and met with local business owners face-to-face in order to sell advertising-Consolidated comprehensive research.