Emily Schucker Email & Phone Number

Philadelphia, Pennsylvania, United States

• Manage complex product implementations and software delivery across multiple teams and through all phases of the life cycle to ensure projects are delivered on time, on scope and within budget
• Manage the relationship with the client, stake holders, partners, engineering team, QA, and vendors through the delivery of each project.
• Work directly with clients to establish and define scope, high level and detailed requirements while demonstrating knowledge of the products and services… Show more
• Work directly with clients to establish and define scope, high level and detailed requirements while demonstrating knowledge of the products and services and how to best fit existing offerings with customer’s.

Philadelphia, PA

• Traveled nationally to represent the Monster Energy brand by attend events and guerilla sample to promote specific products and personalities
• Set up and broke down promotional booths and tents and interacted with potential customers for promotional events
• Snapped professional quality photographs to use on social media channels for promotion campaigns

Glen Mills, PA

• Analyzed and processed product returns, assisting customers with finding alternative merchandise to meet their desired needs
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise
• Installed and tested bindings on rental snow equipment by identifying the customers’ ability level and physical nature

Greater Philadelphia Area

• Collect information on the needs of partners and their merchants; perform market and competitor analysis in order to make data driven decision
• Build and maintain use cases, user stories, and personal narratives around the products and communicate them effectively to build consensus and coordination of schedules with project managers, engineers, business.
• Ensure clear articulation of a unified position and message for the… Show more
• Ensure clear articulation of a unified position and message for the products through coordination with Engineers, Marketing, and Technical Authors Show less

Macungie, PA

• Installed and tested bindings on skis and snowboards by identifying the appropriate DIN setting based on the customers information
• Greeted and assisted gusts by gathering information pertaining to reservations or requests
• Maintained customer happiness with forward-thinking strategies focused on addressing customer needs and resolving concerns

West Chester, PA

• Greeted customers upon arrival for pick up and drop off of vehicals in the service center for scheduled appointments and walk ins, provided detail to valets within the service center to retrieve their vehicle upon.
• Worked with the customer to complete paperwork, complete payment transactions, and provide direction their specific service advisor
• Completed vehicle paperwork and collected required customer information to register the customer with a loaner vehicle for the… Show more
• Completed vehicle paperwork and collected required customer information to register the customer with a loaner vehicle for the duration of their servicing Show less

Newark, DE

• Managed implementation of new features by outlining plans and specifications such as how, where, and when each component would work
• Collected, defined, and translated user requirements into project designs and implementation plans
• Took concepts and produced design mockups and prototypes to strengthen designs, enhance user experiences and improve site interactions

Newark, DE

• Coordinated with the development team to create custom applications and project plans to achieve client goals
• Provided continued maintenance and development of bug fixes and patch sets for existing web applications
• Evaluated current processes to development improvement plans

Newark, DE

• Performed project support through document construction and management by leveraging data analysis tools and product research
• Assisted in product client meetings and requirement collection
• Performed work for various clients under the direction of Mike Frayler and Andrew Yonce

Newark, DE

• Rotated through the Business Optimization, Quality Assurance, and Technology Strategy and Solutions departments while being immersed in real client projects
• Defined business performance indicators, developed analytic data structures and test cases, and manually tested and executed support
• Engaged in dedicated one-on-one time with executive staff members to develop an understanding of today’s emerging technology landscape and critical skills

Philadelphia, PA

• Worked directly along side of Professor Christine Dzwill to engage in lecturing, instructing, and supervising academic activities in the classroom for MIS 2101: Information Systems in Organizations
• Provided academic support during office hours and scheduled tutoring assistance lectures
• Assisted with grading of projects, assignments, and gradebook tracking

Philadelphia, PA

• Engaged in educational lectures, student instruction, and supervision of academic activities in the classroom for MIS 2101: Information Systems in Organizations
• Provided academic support in through office hours and group tutoring sessions
• Assisted with grading of projects and assignments for Professor Courtney Minich

Philadelphia, PA

• Assisted the Associate Director of Assessment and Technology with data entry, follow up, and analysis of the Temple University Post Graduation Plans Survey
• Organized and analyzed confidential student data in Microsoft Excel and Microsoft Access
• Developed and implemented surveys through SurveyMonkey, Temple’s Online Job Posting System, and OwlNet

Philadelphia, PA

• Engaged in educational lectures, student instruction, and supervision of academic activities in the classroom for MIS 2101: Information Systems in Organizations
• Provided academic support in through office hours and group tutoring sessions
• Assisted with grading of projects and assignments for Professor Larry Brandolph

Philadelphia, PA

• Recruited patients for an Early Onset Narcolepsy research study based on qualifying criteria
• Accessed archived charts and medical records to analyze the study participants previous diagnosis to identify patterns and determine hypothesis
• Worked in correlation with Dr. Lee Brooks to prepare a formal presentation to display the study results

Philadelphia, PA

• Aided project teams in planning activities and implementation of softward designed for tablets and e-diaries (eCOA) and cardiac safety clinical trials
• Assisted in presenting project services at client meetings, including bid defenses, project kick-off meetings, and client governance meetings
• Worked with members of the project management and software development teams to review the project scope and to develop software functionality that meets client expectations

Limerick, PA

• Processed membership sign ups, renewals, and payment methods
• Instructed members and potential members about available membership, warehouse, and credit programs
• Processed member orders and collected payment

Douglassville, PA

• Illustrated knowledge of commonly-used concepts, practices, and procedures within the grocery industry
• Interacted with customers and handled financial transactions
• Worked at a fast pace with the ability to multi-task, prioritize, and work independently while maintaining organization

Limerick, PA

• Assisted customers with sizing and brand selections to meet their desired wants and needs
• Opened, shelved, and merchandised new products in visually appealing and organized displays for optimal sales promotions
• Assisted customers with signing up for store loyalty programs and provided details about key benefits

Bachelor’S Degree, Management Information Systems, General, 3.42

Bachelor’S Degree, Biology, General, 3.42

Bachelor’S Degree, Biology/Biological Sciences, General, 3.71

High School