Emily Bradford Email & Phone Number

• Coordinate employee benefit enrollments and deductions.• Oversee employee leaves, working closely with the vendor to ensure a smooth process for employees.• Key participant in ADP implementation and training, including participating in system testing, documenting issues, and working to correct them, identifying reporting needs, and conducting training sessions.• Formulated wellness program along with other members of HR and designed employee communications including but not limited to PowerPoint presentation, letter to employees’ homes, and benefits newsletter; also managed annual wellness program budget and led meetings with Wellness Program Champions.• Interpret and update as necessary company policies and procedures; ensure appropriate documentation of programs and processes.• Participate in the development of benefit communication materials, including benefits orientation, new hire presentation, new hire packet, benefits brochures, plan summaries, Company intranet content and hosting of benefits education meetings.• Manage annual 401(k) audit, including reviewing project plans and timeline with auditors, gather data from various sources (payroll and HR), meet with auditors to answer plan questions and ensure the plan is in compliance.• Manage the annual employee benefits open enrollment process including assisting with system and plan set-ups, enrollment processing and vendor reporting and auditing.• Complete FSA plan nondiscrimination testing.• Reconcile and process the payment of benefit-related bills, ensure timely and accurate funding to vendors.• Provide guidance, training and back up support for the benefits functions across business groups and locations.• Maintain knowledge of legislative and regulatory requirements (both federal and state) and changes that affect employee benefits.• Implement continuous process improvements (increase efficiencies, cost savings and improved customer service).

• Administer benefit programs and leaves of absence for associates in accordance with FMLA, OFLA, CFRA, USERRA, Banfield's Personal LOA policy, ADAA, HIPAA, ERISA, and COBRA, in accordance with federal and state regulations. Provide detailed follow-through and excellent customer service.• Coordinate medical accommodation requests in compliance with federal regulations. • Respond to associates’ questions regarding benefit and insurance programs, medical accommodations and leaves of absence. Ensure benefit inquiries and complaints are responded to promptly with quality customer service.• Review, research, and recommend modifications to the practice’s benefit programs; maintain and update intranet to reflect current benefit policies and corresponding procedures.• Retrieve, compile, and enter benefit information into Payroll and Oracle Advance Benefits (OAB) databases.• Create annual Open Enrollment booklets, communication, project plan, and other related materials; assist with coordination of the Benefits Fair and related offerings to associates. • Coordinate training materials and conduct training sessions.• Work with Senior Benefits Manager on escalated benefits issues, assisting other Benefits associates with questions and customer service issues.

• Interpret laws, rules, regulations and policies, and process monthly absence reports, ensuring compliance with state, federal, and district regulations. • Collaborate with Human Resources and college campuses regarding leave of absence reporting and tracking procedures.• Develop and deliver ongoing training presentations to the various colleges and campuses. • Implement Long-Term Care insurance, including employee informational sessions, reviewing vendor materials, and ensuring minimum enrollment requirements.• Interact with third party vendors, such as Medical, Dental, COBRA, 403(b) and 457 plans, Life, LTD, to seek resolutions to any issues that may arise.• Coordinated first district-wide Health and Wellness fair, which involved securing vendor participation and donations and developing employee communications.

• Under minimal supervision, administered various employee benefit plans such as medical, dental, vision, 401(k), group life, Retiree Medical, pension, and disability.• Coordinated annual open enrollment, including attending benefits renewal meetings with vendors, securing and supervising temporary employees, updating employee benefits communication materials, documents, and orientations to reflect plan and regulatory changes (such as Health Care Reform).• Initiated move of Employee Benefits New Hire and Open Enrollment booklets from the paper form to online in order to save resources, both environmental and financial.• In conjunction with Human Resources/Recruiting, developed and delivered New Hire orientation presentations to Corporate Office employees.• Updated PeopleSoft with necessary plan changes, including rate tables and eligibility rules.• Worked with Employee Benefits Manager and IS Consultant to improve processes through system automation, such as tracking of COBRA and Retiree Medical payments and new hire/termination processes.• Along with Employee Benefits Manager, implemented Wellness Program, including the development of communication strategy (e.g., brochures, e-mails).• Assisted with the administration of Retiree Medical Plan, which involved tracking premium payments, coordinating Retiree Medical Open Enrollment, and updating plan materials.• Assisted with administration of 401(k) plan, including verifying vesting, updating employee contributions and loans in PeopleSoft system, and monitoring weekly 401(k) interface.• Processed and reviewed pension plan applications.

Master Of Fine Arts (Mfa), Creative Writing

MFA in Creative Writing, Long Fiction Creative thesis, 45 annotations, 1 long critical paper, 2 short critical papers, teaching practicum.

Ba, English Language And Literature/Letters

Activities and Societies: Honor's Program, Tennis, Orientation LeaderEnglish with a concentration in Writing Major French Minor