Emily Smith Email & Phone Number

Cambridge, England, United Kingdom

Kansas City, Missouri Area

• Analyze IS architecture and provide expertise to drive system improvement• Connect IT knowledge base with the client’s operational and financial goals • Design, test and troubleshoot IS system issues• Facilitate integration discussions with other solution teams• Lead demos, event presentations, and weekly project meetings to communicate project status• Support Implementations at various client sites across the US• Create training materials and lead end user education… Show more • Analyze IS architecture and provide expertise to drive system improvement• Connect IT knowledge base with the client’s operational and financial goals • Design, test and troubleshoot IS system issues• Facilitate integration discussions with other solution teams• Lead demos, event presentations, and weekly project meetings to communicate project status• Support Implementations at various client sites across the US• Create training materials and lead end user education events• Travel to client sites to lead events and conduct onsite gap analysis of client’s current system Show less

Seattle, Wa

• Provide customers with exceptional service and accurate product knowledge• Serve multiple customers, discover their needs, and make recommendations to generate sales• Establish and maintain relationships with customers through outreach• Stock and replenish the selling floor• Process shipments to customers• Assist supervisors to identify and resolve issues in the store

Greater Seattle Area

Poulsbo, Wa

• Consulted patients regarding insurance • Trained four employees• Collaborated with insurance companies to verify patient eligibility and benefit coverage • Processed insurance claims payments• Maintained fee schedules to provide updated information to patients• Resolved claim and billing disputes.