Regional Field Service Manager
CurrentLead a team of 14 biomedical engineers supporting pathology research and diagnostic equipment for universities, hospitals, and research laboratories in the Mid-Atlantic Region of the United States (from Michigan east to the D.C. area). Own revenue metrics across service contract and T&M accounts, material sales, overall customer satisfaction/NPS, collaboration with sales counterparts for device installations, and timely delivery of repair service and preventative maintenance. Leica Biosystems, a Danaher operating company, is a global leader in workflow solutions and automation, integrating each step in the workflow from biopsy to diagnosis.