Assisted an average of 50+ customers per week with product selection and custom embroidery designs leading to a 95% customer satisfaction rateProcessed 100+ orders per week coordinating with the production team to ensure on-time order completionManaged daily transactions totaling $2,000+ and accurately handled invoicing and inventory for 500+ product items delivering high-quality customer service and timely project follow ups.

Assisted in preparing and reviewing 40+ loan closing packages per month, ensuring 100% compliance with legal requirements and company policiesCoordinated with 5+ loan officers and underwriters daily, producing timely resolution of discrepancies which contributed to meeting a 96% on-time closing rateFacilitated the successful closure of 40-50 mortgage loans per month, managing deadlines and ensuring all closing conditions were met accurately.

Managed the preparation of 300+ drink and food orders during peak game nights, ensuring accuracy and speed under-pressure conditionsOversaw and accurately maintained weekly inventory for over 150 different beverages and implemented waste reduction measures resulting in consistent and precise stock levelsTrained and supervised a team of 8-12 bartenders and servers, improving efficiency by 20% and reducing customer wait times contributing to 4.4-star Google rating and increasing sales by 10% during peak sports seasonsMaintained responsible service practices by adhering to Texas Alcoholic Beverage Commission (TABC) guidelinesPasiately ensured compliance with state regulations to promote a safe and enjoyable environment and monitored guest behavior and intervened when necessary to ensure safety as the top priorityManaged daily cash flow, reconciling an average of $5,000-$10,000 in sales per nightEnsured accurate drawer counts and minimized cash discrepancies while maintaining correct financial reports and end-of-shift closeouts.