Level 5 qualified online TEFL teacher. 2 + years experience helping adults and young adults gain confidence in English conversation. 10yr background in customer service and visual merchandising.

Assistant Team Leader - Tebay Services - Jan 2019 - July 2020Support, lead and organise day to day shifts. Follow company procedures and guidelines, training colleagues. Ensure shop floor is inviting and safe. Support colleagues through difficult situations. Advise customers and colleagues by implementing current season lifestyle stories in a creative way. Strong product knowledge throughout the store. Communicate with other sites efficiently.

Built a reputable fashion & lifestyle boutique business in Paphos, Cyprus. https://www.instagram.com/1990nline/?hl=enA superior brand presence was created and new relationships were formed with brands and suppliers from around the world. Creative visual merchandising was used to dress the window and shop displays. Key products were selected in order to maximise sales based on target customer market and seasonal placement. Strong e-commerce and POS marketing and branding strategies… Show more Built a reputable fashion & lifestyle boutique business in Paphos, Cyprus. https://www.instagram.com/1990nline/?hl=enA superior brand presence was created and new relationships were formed with brands and suppliers from around the world. Creative visual merchandising was used to dress the window and shop displays. Key products were selected in order to maximise sales based on target customer market and seasonal placement. Strong e-commerce and POS marketing and branding strategies were created and executed. Show less

As e-commerce assistant it was my responsibility to manage deliveries and input all product details onto the website. With strong experience in styling I was asked to re-work the 'look' of the website styling and photography. Working as stylist and creative director on photoshoots. I wrote blog post entires and brand descriptions for the website and also assisted on the social media.Provided a high level of friendly, luxury customer service to regular customers.

As part of the first UK merchandising team it was my responsibility to create a refreshing and exciting shop floor that reflected the brands image. I managed stock levels between boutiques, and assisted the VM manager across London. Planned and executed shop floor moves in a highly organised manner, working to a tight deadline. Planned monthly meetings, presented figures to manager and team. Introduced a visual merchandising training book. Maintained a close and luxury relationship with top… Show more As part of the first UK merchandising team it was my responsibility to create a refreshing and exciting shop floor that reflected the brands image. I managed stock levels between boutiques, and assisted the VM manager across London. Planned and executed shop floor moves in a highly organised manner, working to a tight deadline. Planned monthly meetings, presented figures to manager and team. Introduced a visual merchandising training book. Maintained a close and luxury relationship with top clients, understanding their needs, styling them and dealing with personal requests. Show less

As PR assistant I worked calmly under pressure to create stories for the media. I selected outfits for Radio and TV presenters, magazine and newspaper photoshoots. I created and maintained close relationships with journalists and stylists. Ensured a tidy and organised showroom. Filed and organised all media coverage and input admin to ensure all items and coverage was tracked. As styling assistant I organised products to be shot each day and maintained a tidy studio wardrobe. Logged all product… Show more As PR assistant I worked calmly under pressure to create stories for the media. I selected outfits for Radio and TV presenters, magazine and newspaper photoshoots. I created and maintained close relationships with journalists and stylists. Ensured a tidy and organised showroom. Filed and organised all media coverage and input admin to ensure all items and coverage was tracked. As styling assistant I organised products to be shot each day and maintained a tidy studio wardrobe. Logged all product details into the e-commerce system and ensured all data was accurate and up to date. Show less