Director Client Strategy - Healthcare
CurrentErin specializes in strategic planning + implementation that align with HCOs' missions, visions, and goals, identifying market opportunities, setting strategic priorities, and conducting comprehensive market research to understand trends, competitive landscapes, and patient needs, leveraging this data-driven approach to inform strategic decisions and foster growth.Erin builds strong relationships with healthcare providers, payers, and partners, acting as the main point of contact to ensure client satisfaction and address concerns. She tailors strategic solutions to meet clients' unique needs, considering their specific challenges, goals, and regulatory environments.She develops strategies to enhance patient engagement and satisfaction through patient-centric approaches and digital health tools. She ensures compliance with PHI regulations and guidelines, balancing data protection with improved access and engagement.Erin guides organizations in integrating digital health technologies to enhance care delivery and operational efficiency. Leveraging data analytics and AI, she drives insights to improve patient outcomes, and optimize performance.As an industry expert, she stays updated on healthcare regulations, ensuring clients follow HIPAA+ recommendations and established risk mitigation policies. She conducts risk assessments to identify and mitigate potential issues.Effective communication and stakeholder engagement are crucial for Erin. She ensures alignment and buy-in for strategic initiatives and designs training programs to equip teams with necessary skills and knowledge.Erin promotes a culture of innovation, stays updated on trends, and implements innovative solutions for engagement and performance. She establishes metrics to monitor strategic initiatives and make data-driven improvements. Additionally, she builds and manages partnerships across the healthcare ecosystem to drive growth.