Emily Yeung Email & Phone Number

Vancouver, Bc, Ca

Richmond, British Columbia, Canada

Vancouver, British Columbia, Canada

Coordinates simulation lab assessments, overseeing room setup, reset, and tear-down utilizing standardized checklists, procuring necessary supplies, and confirming event dates.Ensures the delivery of NCAS Simulation Lab Assessment adhered to the highest standards of security, consistency, and confidentiality in alignment with established protocols and policies.Developed recommendations on streamlining candidate logging processes and improved efficiency by 25%.Reports, responds to, resolves and/or escalates as necessary all assessment site incidentsManages, tests and improves on any technology platforms, applications, databases, and systems required to schedule staff and assessment takersProvides day-to-day supervision to assessment center staff on SLA days under the guidance of the Senior Manager of Operations.

Vancouver, British Columbia, Canada

Prepares assessment rooms, ensuring all equipment and materials are ready according to standardized protocols.Provides technical support to nursing candidates during assessment sessions, adeptly troubleshooting equipment and software issues to maintain smooth operations.Coordinates simulation exercises, including scenario setup, simulation control, and post-exercise debriefing sessions.Collects and documents data during assessment sessions for analysis and evaluation purposes, ensuring accuracy and confidentiality.Engages in live assessment administration by assisting candidates through check-in, orientation, and check-out, and supervising candidates during scenario transitions.Responsible for data entry, paperwork, and filing duties following assessments.Created a standardized checklist using SurveyCTO to ensure efficiency during assessments and to correct defects prior to deployment.Collaborates with management to improve assessment efficacy through discussions and planning.

Vancouver, British Columbia, Canada

Burnaby, British Columbia, Canada

Collaborated with the President to develop clear position descriptions outlining responsibilities and required skills.Utilized a multi-pronged approach to attract qualified candidates:Internal Promotion: Promoted opportunities to the association's existing membership base.Campus Outreach: Partnered with BCIT Career Services to advertise on campus channels.Social Media: Leveraged platforms to reach students in relevant fields.Implemented a structured screening process:- Reviewed applications.- Conducted initial phone interviews.- Shortlisted candidates for final interviews with leadership.Highlighting Transferable Skills:- Job Description Development: Demonstrated understanding of crafting clear roles and skill requirements for targeted recruitment.- Diverse Candidate Pool Attraction: Gained expertise in utilizing various channels to reach a wide range of qualified individuals.- Screening and Shortlisting Candidates: Developed experience in evaluating applications and resumes to identify promising candidates for high-volume recruitment.

Burnaby, British Columbia, Canada

Creates and enters client information on the student information system, Banner 9. Responsible for managing the email inbox for Student Information and Enrollment Services. Determines appropriate coding for payments and fee assessments. Schedules appointments and telephone call-backs for Program Advisors. Performs daily check out procedures including: balancing totals, checking and identifying discrepancies to banner reports.

Burnaby, British Columbia, Canada

Conducted a comprehensive analysis of internal research data, including feedback, reports, and surveys, to identify key areas for improving new hire satisfaction and enhancing employee experience by up to 82%.Developed strategic recommendations to streamline and standardize the overall onboarding process, resulting in up to 70% increased efficiency and effectiveness.Created instructional videos to facilitate new hires' onboarding processes, enhancing their understanding and integration into the organization, resulting in up to 50% retention rates.

Vancouver, British Columbia, Canada

Cultivated and maintained positive relationships with law enforcement, staff, and civilians, fostering a sense of community support.Participated in fundraising events to secure resources for youth services, community projects, and the Vancouver Police Department.Effectively communicated and interacted with a diverse range of individuals, building trust and connection.Demonstrated consistent and dependable volunteer service, contributing to the organization's goals.

Vancouver, British Columbia, Canada

Managed scheduling for funeral directors, clients, and other entities.Processed incoming and outgoing mail manually and electronically.Handled confidential contracts, legal documents, and the collection of insurance regarding client families.Drafted documents, contracts and forms for financial interactions between businesses, suppliers, and clients using cheques, invoices, and point-of-sale systems.

Vancouver, British Columbia, Canada

Operated multiple design and point-of-sales systems. Responsible for inventory management and initiated product orders for the department.Partnered with management to oversee coordination and execution of services to maximize department productivity.Coordinated projects for store design and alterations to maximize sales during back-to-school events. Developed and maintained strong relationships and rapport with over 25 clients.

Richmond, British Columbia, Canada

Independently operated the company's stand, ensuring smooth customer service and efficient operations.Maximized sales opportunities by providing exceptional customer service and engaging with patrons.Provided assistance to colleagues and neighboring stands, fostering a collaborative work environment.Effectively resolved customer questions and concerns, ensuring a positive customer experience.Learned food preparation procedures quickly and efficiently, maintaining high-quality food service.Opened, closed, and balanced the tills, adhering to cash handling protocols.

Vancouver, British Columbia, Canada

Maintained a well-organized sales floor by efficiently stocking and replenishing merchandise.Maximized sales opportunities by providing excellent customer service and engaging with customers.Offered assistance to colleagues and customers, fostering a positive and helpful team environment.Effectively organized floor plans to optimize product placement and customer flow.Assisted customers in fitting rooms and with clothing selection, contributing to a positive shopping experience.Provided customer support by responding to queries and resolving issues in a friendly and professional manner.

Burnaby, British Columbia, Canada

Collaborated with fellow staff to ensure the safety and well-being of children during summer camp programs.Built positive relationships with parents and children, creating a welcoming and inclusive environment.Maintained a clean and organized camp environment, promoting a safe and healthy experience for all participants.

Diploma, Human Resources Management And Services, Graduated With Distinction

Bachelor Of Science - Bs, Registered Nursing/Registered Nurse

Certificate, Forensic Science And Technology

Bachelor Of Arts - Ba, Criminology