- Team Management. Providing leadership and direction. - Utilising the company's CRM system to effectively liaise with parents and students- Acting and communicating on behalf of a team.- Safeguarding and First Aid Training

- Primary point of contact for clients and guests arriving at the Studio, ensuring all studios are prepared while conducting regular equipment inspections and promptly resolving any issues. - Administrative support utilising our CRM software and PoS systems, along with handling phone and email requests to manage a database of client information and schedule studio bookings. Additionally, assisting with studio finances, including invoicing clients for hires, repairs, and bookings. - Maintained a high level of customer satisfaction by promptly and professionally resolving any complaints or issues, while also building rapport with regular clients.

- Composing the main soundtrack for the podcast 'Talk to Strangers.' This includes:Writing, recording, editing and mixing the main theme music, various interlude stings and an advert transition.- Social media manager: Creating and scheduling visual and audio assets (posts, reels, stories, highlight covers), for social media to build a following and expand audience reach.- Collaborating with graphic designers and sound editors to ensure that all creative pieces, such as audio/video bites and visual branding, are consistent and prioritised due to value towards upcoming releases. - Proof listening and analysing rough drafts for content editing e.g. inaccuracies. - Providing detailed performance feedback and improvements for the host. - Liaising with charities and individuals to participate in episodes or those who relate to the episode to expand outreach.

- Systematically administered the booking of client bands every night into rehearsal spaces- Logging studio equipment into and out of online stores.