Emma Abrams Email & Phone Number

Chapel Hill, Nc, Us

Raleigh, North Carolina, United States

• Inventorize engineering equipment in an asset management software allowing the surplus inventory process to become streamlined• Preparing and presenting monthly budget reports to senior directors, VPs & CTO that identify variances to initiate root cause analysis• Responsible for creating COGS, OPEX, and Fixed Asset purchase orders in Netsuite. • Assist with equipment audits

Raleigh, North Carolina, United States

-Analyze port-in orders (DIDs- on and off net) that need extra assistance, as well as take the next step to troubleshoot, resolve issues, and ensure satisfaction in every transaction and connection.-Project management of multiple porting orders simultaneously with a high level of accuracy and quality.-Provide constant communication of information to customers, vendors, and internal team members via email, phone and customer user interface.-Submit large project requests on behalf of the customer to various carrier/vendor GUIs and maintain status updates with customer until completion-Collaborate with team members to improve process efficiencies.-Collaborate with other branches of the Local Number Porting (LNP) team for a seamless customer experience

Morrisville, Nc

• Follow 40 lists from an online database of different items chosen by customers per week • Interact one on one with 10 customers on phone and in person during pick up per day