Emma Abrams Email & Phone Number

Oxford, Mississippi, United States

• Serve as a dedicated and enthusiastic Waitress 5-6 shifts per week
• Work as a team member to achieve the highest level of customer service
• Work in accordance with all health and safety standards to promote wellness and the most enjoyable dining experiences possible
• Remain professional and polite under all circumstances
• Work to accommodate patrons with personal dietary preferences and restrictions

Oxford, Mississippi, United States

• Operated under a flexible schedule and work extra shifts to meet business needs
• Managed cash and card transactions to complete guest purchases
• Greeted over 30 customers per day
• Delivered friendly service and knowledgable assistance to promote customer loyalty and consistent sales
• Completed inventory counts, replenish, and organize sales floor merchandise for optimal appearance
• Operated standard kitchen equipment with focus on safety and sanitation

Oxford, Mississippi, United States

• Directed attention to special requests or dietary restrictions to quickly and clearly communicate dining orders to kitchen staff
• Demonstrated the importance of keep dining room and work areas clean through constant bussing and reseting of tables
• Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods
• Applied comprehensive knowledge of wine, beer and mixed-drinks to increase daily beverage sales by 4%
• Checked guests’ identification before serving alcoholic beverages
• Collected orders and relayed them to bartenders quickly and accurately

Flowood, Mississippi, United States

• Presented menus to patrons promptly after seating and answered questions about menu items, makingrecommendations upon request
• Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing,ingredients, and cooking methods
• Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness
• Prepared restaurant delivery side station by assembling and arranging plastic takeout bags, boxes, condiments and utensils
• Called and updated customers on order status and alerted when menu items ran out before kitchen processed orders, making changes and suggesting alternatives to preserve customer satisfaction