Emma Abrams Email & Phone Number

Oxford, Mississippi, United States

• Serve as a dedicated and enthusiastic Waitress 5-6 shifts per week• Work as a team member to achieve the highest level of customer service• Work in accordance with all health and safety standards to promote wellness and the most enjoyable dining experiences possible• Remain professional and polite under all circumstances• Work to accommodate patrons with personal dietary preferences and restrictions

Oxford, Mississippi, United States

• Operated under a flexible schedule and work extra shifts to meet business needs• Managed cash and card transactions to complete guest purchases• Greeted over 30 customers per day• Delivered friendly service and knowledgable assistance to promote customer loyalty and consistent sales• Completed inventory counts, replenish, and organize sales floor merchandise for optimal appearance• Operated standard kitchen equipment with focus on safety and sanitation

Oxford, Mississippi, United States

• Directed attention to special requests or dietary restrictions to quickly and clearly communicate dining orders to kitchen staff• Demonstrated the importance of keep dining room and work areas clean through constant bussing and reseting of tables• Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods • Applied comprehensive knowledge of wine, beer and mixed-drinks to increase daily beverage sales by 4% • Checked guests’ identification before serving alcoholic beverages• Collected orders and relayed them to bartenders quickly and accurately

Flowood, Mississippi, United States

• Presented menus to patrons promptly after seating and answered questions about menu items, makingrecommendations upon request• Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing,ingredients, and cooking methods• Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness • Prepared restaurant delivery side station by assembling and arranging plastic takeout bags, boxes, condiments and utensils• Called and updated customers on order status and alerted when menu items ran out before kitchen processed orders, making changes and suggesting alternatives to preserve customer satisfaction