Emma Baxter

Emma Baxter Email and Phone Number

Experienced leader in all things research and insight! @ Coventry Building Society
coventry, coventry, united kingdom
Emma Baxter's Location
Greater Coventry Area, United Kingdom
Emma Baxter's Contact Details

Emma Baxter personal email

n/a
About Emma Baxter

Emma Baxter is a Experienced leader in all things research and insight! at Coventry Building Society. She possess expertise in market research, strategy, customer insight, quantitative research, advertising research and 26 more skills.

Emma Baxter's Current Company Details
Coventry Building Society

Coventry Building Society

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Experienced leader in all things research and insight!
coventry, coventry, united kingdom
Website:
coventrybuildingsociety.co.uk
Employees:
1544
Emma Baxter Work Experience Details
  • Coventry Building Society
    Head Of Research And Insight
    Coventry Building Society Feb 2024 - Present
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  • Coventry Building Society
    Head Of Customer And Employee Research
    Coventry Building Society Apr 2019 - Jan 2024
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  • Coventry Building Society
    Head Of Customer Experience And Research
    Coventry Building Society Sep 2019 - Feb 2020
    Coventry
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  • Coventry Building Society
    Head Of Market Research
    Coventry Building Society Jun 2014 - Sep 2019
  • Emma Baxter Consulting
    Director
    Emma Baxter Consulting Sep 2013 - May 2014
    Warwickshire, Oxfordshire And Northamptonshire
    Consultant with client-side and agency experience specialising in delivering actionable insight, stakeholder management, customer experience research, brand strategy and communications research. Experienced people/team manager and creative thinker with a can-do attitude, drive and enthusiasm to deliver real impact to the end-client.Current contract with the Customer Experience Team at Barclays Bank.
  • Millward Brown
    Team Manager - Healthcare And Corporate
    Millward Brown Feb 2008 - Jul 2013
    Team Manager for 2 teams of circa 60 Market Research Professionals including research directors, managers, project managers, researchers and assistants.- Recruitment - identifying vacancies, writing job specs, running assessment days and candidate selection. - Headcount management and Resourcing - Managing salary budget and training budget- Learning and Development - Winner of Brand Values Award- Employee engagement - Performance management - Team/company strategy
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  • Millward Brown
    Team Manager - Brand And Communications
    Millward Brown Sep 2007 - 2008
    Team manager for a team of 65 Market Research Professionals.
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  • Millward Brown
    Account Insight Manager
    Millward Brown 2005 - 2007
    Client facing brand and communications consultant working with FTSE top 100 clients on continuous, ad-hoc and international market research projects. Involved in all aspects from proposal, study design, study set up, analysis and delivery of findings via presentations or reports.
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  • Barclays
    Research Manager
    Barclays Feb 2001 - Sep 2005
    Research Manager for The Woolwich and Barclays Personal Customers- Quantitative and Qualitative research- Primary and Secondary Research- Customer Satisfaction, Customer Experience, Call Centre and Retail Design - Relationship manager of Market Research agencies- Management of budget- Winner of UK Marketing Award
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  • Millward Brown
    Senior Researcher
    Millward Brown Sep 1997 - Mar 2001

Emma Baxter Skills

Market Research Strategy Customer Insight Quantitative Research Advertising Research Marketing Research Performance Management Brand Equity Management Consumer Behaviour Qualitative Research Marketing Strategy Questionnaire Design Team Management Change Management Segmentation Financial Services Customer Satisfaction Customer Experience Brand Development Strategy Line Management Relationship Management Graduate Recruitment Recruiting Employee Engagement Employee Relations Human Resources Resource Allocation Coaching Customer Journey Mapping Net Promoter Score

Emma Baxter Education Details

Frequently Asked Questions about Emma Baxter

What company does Emma Baxter work for?

Emma Baxter works for Coventry Building Society

What is Emma Baxter's role at the current company?

Emma Baxter's current role is Experienced leader in all things research and insight!.

What is Emma Baxter's email address?

Emma Baxter's email address is em****@****own.com

What schools did Emma Baxter attend?

Emma Baxter attended University Of Lancaster.

What skills is Emma Baxter known for?

Emma Baxter has skills like Market Research, Strategy, Customer Insight, Quantitative Research, Advertising Research, Marketing Research, Performance Management, Brand Equity, Management, Consumer Behaviour, Qualitative Research, Marketing Strategy.

Who are Emma Baxter's colleagues?

Emma Baxter's colleagues are Simon Richard Greenway, Ben Goodenough, Zoe Leonard, Lauren Thomson, Alice Taylor, Lauren Reynolds, Michael Reakes Ph.d.

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