Emma Brook

Emma Brook Email and Phone Number

Ruby Energy @ Ruby Energy
Emma Brook's Location
Thornton, England, United Kingdom, United Kingdom
Emma Brook's Contact Details

Emma Brook work email

Emma Brook personal email

n/a
About Emma Brook

Process improvement business analyst at Business Energy Solutions

Emma Brook's Current Company Details
Ruby Energy

Ruby Energy

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Ruby Energy
Emma Brook Work Experience Details
  • Ruby Energy
    Executive Assistant
    Ruby Energy Jul 2024 - Present
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  • Bes Utilities
    Business Analyst
    Bes Utilities Apr 2022 - Nov 2024
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  • Bes Utilities
    Business Process Analyst
    Bes Utilities May 2020 - Nov 2024
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  • Bes Utilities
    Collections Administration Manager
    Bes Utilities Apr 2014 - May 2020
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  • Bes Utilities
    Credit Control; And Pdv Admin Manager
    Bes Utilities May 2012 - Apr 2013
    Fleetwood, Lancashire
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  • Bes Utilities
    Customer Service Manager
    Bes Utilities Jan 2011 - Apr 2012
    Fleetwood Lancashire
    Managing a team customer service agents for BES utilities that receive a high volume of incoming calls. Call queries ranged from billing queries, complaints, general calls to provide meter readings or detail / contact amendments. I had to motivate the team, provide support to them and have the ability to deal with escalated calls in a professional manner. Duties also included monitoring the agents performance an producing reports to monitor the team.
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Emma Brook Skills

Management Team Management Customer Service Team Leadership Energy Process Improvement New Business Development Training Microsoft Excel Leadership Account Management Accounts Receivable Powerpoint Performance Management Business Process Improvement Data Entry System Administration Customer Satisfaction Microsoft Word Teamwork Analysis Team Building

Emma Brook Education Details

  • St Aidan'S C Of E High School
    St Aidan'S C Of E High School

Frequently Asked Questions about Emma Brook

What company does Emma Brook work for?

Emma Brook works for Ruby Energy

What is Emma Brook's role at the current company?

Emma Brook's current role is Ruby Energy.

What is Emma Brook's email address?

Emma Brook's email address is em****@****s.co.uk

What schools did Emma Brook attend?

Emma Brook attended St Aidan's C Of E High School.

What skills is Emma Brook known for?

Emma Brook has skills like Management, Team Management, Customer Service, Team Leadership, Energy, Process Improvement, New Business Development, Training, Microsoft Excel, Leadership, Account Management, Accounts Receivable.

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