Emma Bucknall Email & Phone Number

Cannock, England, United Kingdom

Implementation Project ManagerClick TravelFeb 2016 - Dec 20204 yrs 11 mos• Working with the sales team to assist in securing contracts, • Creating a project plan with the client to identify their requirements and a timeline for system to go live, • Configure the platform in line with client requirements • Weekly updates to discuss the ongoing build and any changes required, • Liaising with various business areas to ensure all the necessary documentation and system functions are in place, • Configuration of customised reports. • Delivery of training sessions - face to face, via video conferencing or creating video demonstrations. • Oversee the launch of the system and liaise with the client’s weekly to make any changes as and when identified and managing user feedback. • Manage the hand over to the account management team, once the client is happy with platform.

Stoke-On-Trent, England, United Kingdom

• Working with the sales team to assist in securing contracts,• Creating a project plan with the client to identify their requirements and a timeline for system to go live,• Configure the platform in line with client requirements• Weekly updates to discuss the ongoing build and any changes required,• Liaising with various business areas to ensure all the necessary documentation and system functions are in place,• Configuration of customised reports. • Delivery of training sessions - face to face, via video conferencing or creating video demonstrations.• Oversee the launch of the system and liaise with the client’s weekly to make any changes as and when identified and managing user feedback. • Manage the hand over to the account management team, once the client is happy with platform.