Emma Crouch Email & Phone Number

Queensland, Australia

North Queensland

Leading a team of Branch Managers across North Queensland to deliver results to clients by assisting with complex cases, particularly WorkCover pure psychiatric cases, and managing clients' expectations.Delivered on projects in various areas of plaintiff personal injury practice: training; coaching; risk management; goal and budget setting; client complaints; performance management and growth and change management.

Queensland, Australia

Looked after a case load of predominantly WorkCover cases.Responsible for case selection across 20+ Queensland offices.Responsible for raising the quality of output with a consistent approach to completing initiating case documents, case planning and settlement strategy.Produced and delivered internal and external training.Built relationships with key insurers and opponents.

Maroochydore, Gympie, Hervey Bay, Bundaberg

Maroochydore, Brisbane Cbd, Southport

Consistently looked after a varied case load and managed key Branches to success.Appointed to Partnership in 2009.

Brisbane, Australia

Department Head of Motor Vehicle leading team and running high case load followed by Associate Solicitor in the WorkCover Department.