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Emma Devaney is listed as Diversely Experienced Professional at SURF STREET LIMITED, a with 2 employees, based in Gillingham, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Emma Devaney.
Emma Devaney previously worked as Online Customer Service Representative at Surf Street Limited and Online English Tutor at Self Employed. Emma Devaney holds Bachelor Of Arts - Ba, Linguists And Japanese Language, Not Yet Awarded from Birkbeck, University Of London.
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I am a versatile professional with diverse experience in data management, teaching, and customer service. In my data management roles, I have developed strong skills in organizing and analyzing data to enhance business processes and ensure accuracy. My background in teaching has equipped me with excellent planning, adaptability, and communication abilities, allowing me to deliver personalized learning experiences. In customer service, I consistently demonstrate a commitment to excellence, promptly resolving issues and maintaining high customer satisfaction. My diverse experience allows me to bring a unique perspective to any role I undertake.
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Rochester, England, United Kingdom
• Responding to customer inquiries via email and various online platforms (Amazon, eBay).• Balancing business interests with customer expectations to resolve issues.• Handling returned orders and processed refunds.• Maintaining up-to-date customer contact records and ensured data protection compliance.• Raising disputes with Amazon regarding incorrect returns and inaccurate product listings.
United Kingdom
• Teaching advanced adult learners in a style that best suits their requirements and abilities • Informal conversation sessions, using English for Everyone textbooks and reading exercises• Planning bespoke lessons and maintaining continuity throughout their learning experience• Researching and collecting extra resources for lessons• Continually assessing and improving the teaching method and learning experience for students
Responsibilities:• Resolving problems and updating the database in response to ticket request from all business departments • Developing input forms and processes to increase efficiency and simplify workflow across all departments• Representing and advising on behalf of the master data team within larger business projects• Within SAP, creating and updating master records including material, vendor, customer, info records and BOMs• Creating reports and exporting large amounts of data for business needs and to assess data cleanliness using the SAP transaction SQVI• Understanding how other areas of the business used SAP and the data within to improve our data governance and problem solving• Exploring unused functionalities within SAP and sharing with the business how they might be utilised to improve workload efficiency
Responsibilities:• Developing new and existing processes that increase the efficiency of work flow, including creating simple VB macros to benefit the team• Tidying and improving the database, I also learnt the new features that were not being utilised which improved functionality• Extracting and manipulating large batches of data from the Volo database to input and update inventory and sales orders• Assisting set up of FTP and data feed connections to enable a dropship process with suppliers• Creating dead stock and sales trend reports• During the peak season, helping customer services to answer phones and process refunds
Responsibilities:• Receiving, processing, creating and sending large files of customer data for various energy suppliers, each with unique formats and specifications• Developing new and existing processes, including automation of daily tasks, that increased the efficiency of workflow and keeping all information up to date for the use of other team members• Using the customer database, MS Access and SQL to retrieve and update information• Using Sage 500 for simple tasks such as invoicing and inputting cheques
Japan
Responsibilities:• Teaching – group and private lessons for ages 4 years old to adult• Planning lessons – inventing activities and games that follow a set curriculum and tailoring lessons to individual needs• Behaviour management – improvising and being creative to keep young classes engaged and encourage enthusiasm for learning• Keeping the classroom organised and keeping all resources up to date• Working with my colleagues to organise large annual events• Taking on extra jobs and responsibilities to contribute to the development of the school
Canterbury, England, United Kingdom
Responsibilities:• Shop keeping – using tills, approaching customers, resolving queries, maintaining the shop floor and rotating stock• Selling – increasing sales by up-selling, reminding customers of promotions and suggesting add-ons or alternative items• Helping with large stock takes and other store operations• Helping to train new employees• Acting as key-holder in seniors' absence• Upholding and encouraging Centre of Excellence standards
Quick answers generated from the profile data available on this page.
Emma Devaney works for SURF STREET LIMITED.
Emma Devaney is listed as Diversely Experienced Professional at SURF STREET LIMITED.
Emma Devaney is based in Gillingham, England, United Kingdom while working with SURF STREET LIMITED.
Emma Devaney has worked for Surf Street Limited, Self Employed, Church & Dwight Co., Inc., Magic Toyz Limited, and Fundraising Innovations.
You can use AeroLeads to view verified contact signals for Emma Devaney at SURF STREET LIMITED, including work email, phone, and LinkedIn data when available.
Emma Devaney holds Bachelor Of Arts - Ba, Linguists And Japanese Language, Not Yet Awarded from Birkbeck, University Of London.
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