Emma Gardner Email and Phone Number

Senior PhotographerSupervised operations/activities associated with “Picture Day” at elementary and secondary schoolsEnsured teachers, secretaries, and principals were informed on the processes and timeframesPromoted to one of the three prestige photographers within the companyResponsible for producing quality photographs for graduating senior studentsEffectively communicated with students on how to pose in order to obtain the best imagesEnsured that students had a positive experience getting their graduation portraits done

Supervised the service department which included responding to complaints and returnsSuccessfully handled and de-escalated difficult situations involving customersScanned and weighed items; processed cash, credit, debit, and gift card transactionsResponsible for counting money from the tills at night as well as lottery and cigarettes salesSelected as the “go to” person; confirmed that cashiers got their breaks and resolved any issues that arose with customers or transactionsMaintained a clean work area and assisted with facing products in the store

For my college placement I was a reporter at Metroland Media. My responsibilities include writing stories and taking photographs. In my three weeks at Metroland my photographs were displayed in newspapers across Ottawa.