I am professional business student with 4+ years' experience in customer service. Responsible for providing customer outreach, collecting and analyzing customer feedback and responding to customer reviews. Excited to complete a strong business administrative assistant internship and contribute my problem solving and organizational skills along with my experience using Microsoft Office and POS systems that I learned in a previous receptionist position.I am currently enrolled in the business administration program at Humber College passionate about pursuing a career in human resources. Throughout my time at Humber, I have excelled in a number of courses that have helped my gain knowledge and skills needed in the field of human resources such as Human Resources Administration, Human Resource Planning, and Occupational Health and Safety. I have been a part of various clubs and events during my time at Humber that have allowed me to work on my leadership skills and ability to work in a team as well.While working as a service receptionist at Mississauga Honda, I learned how to provide exceptional customer service in the fast-paced work environment of a dealership. I was able to do this by developing strong organizational skills that allowed me to complete various administrative duties that had to be completed at the same time such as processing invoices, forwarding information requests, tracking shuttle wait lists, data entry, filing, and photocopying. I was responsible for professionally communicating with customers and other staff members in person, over the phone, and through emails. In addition to my time spent at Mississauga Honda, I also have 5+ years of experience in customer service and strive to always provide customers with the best possible experience through my service.