Develop and present monthly reporting dashboards to client stakeholders, providing actionable insights and recommendations for on-site and marketing channel optimizationsConduct impact analyses after deployments of site enhancements to assess any changes to performance and KPIsCollaborate with client stakeholders to develop measurement plans, consisting of analytics tracking requirements and reporting needs, based on annual goals and KPIs

Served as the escalation point and relationship manager for a portfolio of over 20 Managed Services and Digital Marketing retainer accountsBecame the top seller on client management team by renewing annual support contracts and identifying up-sell opportunities that totaled over $1.9M in 2018

Partnered with the strategy and analytics departments to provide data-driven insights and recommendations to clients based on the brands' yearly strategic imperatives and behavioral objectivesSupported the pilot of a multi-channel marketing reporting initiative involving 13 pharmaceutical brands from a world-leading biotechnology company by coordinating with the client's Center of Excellence team and media vendors to supply all data sets to our centralized database