Emma Leeming Email & Phone Number

Swindon, England, United Kingdom

Set up and delivery of the People & Culture project, design to improve employee experience, culture and delivery of change across the organisationDesign and delivery of organisation wide engagement to understand current experience used to develop future operating modelCo-design of cultural framework through leadership and people engagement, including launch and ongoing embedding workshops and other activitiesProcurement, implementation, launch and promotion of wellbeing appProcurement and management of training provider to support transformation programme

Key achievements- Overall responsibility for practise business unit team, delivery and P&L, - Delivery of 3 fast-paced ERP implementations on time and budget with 3-concurrent go-lives - Programme management of complex, fast-paced ERP programme from design through to UAT in 9 months, prior to internal promotionResponsible for the running of the ERP business unit, including P&L, growth and sales, project delivery and people management and development. • Acting as Project Director across all ERP projects, quality assurance and standardised approaches, point of escalation, strategic engagement with clients, resource management for practise and across portfolio of projects and continuous improvement• Development, management and coaching of multi-disciplinary team (permanent and contractor) including Business Change, Project Managers, Business Analysts, Developers and Technical Consultants• Building partner network relationships to enhance practise, including U4 BW and partners, agencies and associates to develop delivery network and other suppliers. • Resourcing for project delivery, permanent and contractor. Recruitment and on-boarding.• Building new business opportunities, engagement, bid structuring and writing, pitch presentations and commercial review.

Swindon

Key achievements• Designed target operating model for qualifications operations team and developed Transition Plan with key leadership• Designed change methodology and templates to support the consistent and successful delivery of projects.• Independent review of customer experience, including recommendations for improvements which were adopted and started to aid building relationships with key partners customers• Identified approximately 1.5x FTE savings (representing 15% saving) through basic process change and system improvement • Coaching and development of business analysts to implement and embed change methodologyJoint reporting to the Head of Transformation and Operations Managers, engaged with internal stakeholders, customers and partners to assess current performance, areas for improvement and future recommendations. • Vision development and target operating model for operations team, assessing required future capabilities, current performance and developing transition plan• Roll out of new functionality to customers, templating in project change methodology, including templating key documentation (e.g. design documentation, training materials, user guides) • Conducted time in motion studies baseline current performance and identify system and process improvements to release savings back to the business. • Ran workshops between BCS and key partners to review drive better understanding review and improve ways of working and processes

Southampton City Council

Key achievements• Options appraisal for new delivery model of joint health and social care servicesWorking with Chief Executive, Directors and Strategic Heads to review options for a joint health and social care vehicle. • Undertook a co-design approach, with stakeholders holding diverse views (i.e. children social care, adults social care, NHS), created clear outcomes and agreed design principle, used as the foundation for options appraisals.• Reviewed different delivery models (e.g. joint venture, trusts etc.) to externalise services from Council and key concepts such as “integration” to ensure stakeholders held the same ambition and understanding resulting in options paper for consideration by Corporate Leadership Team.

Central London Community Hospitals - Nhs

Key achievements• Secured agreement on option and approach to appoint a back-office transformation partner for NHS Trust• Developed competitive dialogue plan, including dialogue structure and phasesWorking with Strategic Heads, Consultants and Nurses, undertook a strategic options appraisal for improving the back-office service and securing cost savings. • Worked collaboratively with key stakeholders to agree outcomes, assess options and secure a preferred option. • Established procurement approach to deliver a fast-paced competitive dialogue, under 12 months. • Established resource model and detailed plan to deliver procurement

Wolverhampton City Council

Large-scale implementation programme of an integrated finance, HR and payroll system (Agresso) across the council and partner organizations. Working within the Business Change Workstream to establish the Service Centre, which brings together all transactional and professional teams from HR, Finance and Payroll. Design and delivery of the service centre project up until system “go live” in April 2014 including; PID development and approval, establishing the service centre leadership team and some early visioning and team development, managing the physical co-location of team and new process development and knowledge transfer from the programme team to Operational ManagersAnalysis of benefits realization, achievability in relation to the original Business Plan and Bid documents compared with the implementation of the Service Centre ExemplarDevelopment, planning and delivery of the “go live” support, including floorwalkers, helpdesk and targeted supported across the council and its partner organisations HR and Business Change Workstream lead for Phase 2, including final development, testing and go-live of self-service annual, overall responsibility for development and delivery of communications and engagement for the programme.

London, United Kingdom

Four month contract working with Royal Borough of Kingston to develop their council wide commissioning function model.

Key achievements• Procurement of joint venture partner to deliver education support services (Entrust)• Competitive dialogue in under 12 months ITT to contract close • Winner of Procurement of the Year, 2016Successfully project managed all aspects of the delivery of the ESS project from strategic options through to procurement specifications, competitive dialogue to transition to the new joint venture. • Direct engagement with Chief Executive and Directors, stakeholders and bidders. Managed 3rd party supplier delivery and client-side delivery, from service areas such as children’s services to central services such as finance, legal and OD. • Managed a multi-disciplinary team to deliver including, procurement, finance, legal, organisational development and children’s services deliver. • Established and managed engagement structures for programme and competitive dialogue• Developed resource and project plan, including competitive dialogue structure and timeline and managed project to deliver to plan• Wrote outline and final business case• Developed workplan and managed 3rd party commercial and finance advisors• Worked with communications to complete statutory consultation

Key achievements• Delivery of schools’ capital portfolio, circa £16m annually• Transformed services to deliver £1m savings, moving to commissioning model • Established robust programme standards and processesHeaded up a rapidly expanding remit, starting just with primary schools’ programme, to include property services (over 100 staff). • Engagement from Cabinet to schools and citizens, including development of annual capital programme commitments, planning and reporting• Stakeholder engagement and management in a highly political environment• Established engagement mechanisms with schools to allow input to prioritisation of capital investment. • Developed robust programme management standards and structure around prioritisation, feasibility and delivery, which had not previously existed. • Established robust financial management and procurement standards across the service area to improve project tracking and quality assurance of investment• Project Director on all capital projects, all financial and resource management. Point of escalation working with 3rd party construction partners, Headteachers, and other stakeholders• Implemented new ways of working and cost-savings through service re-structure and performance management.

Key achievements• Business sales win of circa £750k revenue• Developed government approved Primary Capital Strategy, securing a particular client early government funding • Working with education consultants, developed standard visioning and strategy development methodology and templates to streamline delivery approach• Delivered large-scale projects, including engagement with between 20-40 schools.Project Management of large-scale team comprised of educational specialists, working directly with local government and Headteachers to delivery educational led building design. • Development of education visions and strategies, review and input to building design against educational vision working as link point between schools and builders. • Project management of range of projects and programmes, including P&L management, resource planning and management, project planning and client management• Bid development, including delivery approach and resource planning, bid writing, review and quality assurance• Supporting public communications and engagement• Development and management of effective multi-disciplinary teams, through strong communications, clarity of roles and responsibilities and ongoing engagement and tracking against the agreed plan

Trained Enhanced Thinking Skills (ETS) FacilitorSemi-structured interviewer to assess offender suitability for ETS and Controlling Anger and Learning Management (CALM) courses and report writing.

Master Of Science - Ms, Occupational And Business Psychology

Bachelor Of Science (Bsc), Psychology, First