• Bid coordination:Responsible for collating all technical information and coordinating this along with my written answers to produce final tenders.• Writing:Providing written responses for the Quality section in all bid documents, ensuring copy is consistent in style and voice, promoting Wates’ values and aligning with their bid strategies. Creating internal newsletters and client case studies, as well as framework brochures and event banners to support Business Development. Producing PR coverage of social value activities and project impact reports to support Community Investment commitments.• Knowledge management:Interviewing personnel and creating CVs relevant to each tender/sector. Arranging site photography, managing electronic filing on central server/Sharepoint, updating regional project tracker for Group-wide use.• Creative content:Producing marketing materials for clients/frameworks in InDesign. Producing presentations and events materials for Senior Management.• Relationship management:Successfully building client and consultant relationships, maintaining a mutual trust and building a strong rapport with an array of frameworks, as well as local charities and social enterprises.

• Designing and dressing photography sets in order to effectively market a variety of products from Studio’s catalogue and website.• Following the new brand guidelines, understanding our target audience, and creating dynamic shots for social media, which aim to both retain and recruit customers.

Travelling across twenty-four countries over an eleven month period, immersing myself in new cultures and communicating across a number of language barriers. Strict budget analysis and organisation were key factors in the success of the trip.

• Creating and implementing electronic filing systems to improve business organisation.• Coordinating the daily construction forecast and developing new processes.• Administrative use of design software (CEMAR and 4projects).

• Managing my own personal business, including social media sales and advertising.• Hosting parties, stalls and fundraisers at client’s houses and public venues.• Building a strong customer network whilst recruiting and managing new staff.

• Writing press releases for publishing according to briefs and timescales provided.• Social media research and exploring potential publications for clients (UK and international).

IT & office management support for the Refurbishment of the BAE New Assembly Shop:• Overseeing the change of principal contractor from an administrative perspective.• Staying in constant contact with all contractors to ensure deadlines are met and strict security procedures are followed.• Liaising with external clients and producing minutes for meetings.

• Sales: outstanding customer service, negotiation/persuasion and closing sales.• Cashier: financial responsibility, calculating commission, returns/exchanges including management of difficult situations with confrontational customers.• Specialist: mentoring part-time staff, supervising the shop floor and exceeding sales targets.

• Store supervision, monitoring stock levels, analysis of sales and profitability.• Window dressing, maintaining shop-floor standards, restoring old furniture.• Creating social media presence and posting regular updates to expand client network.