Emma Macri Email & Phone Number

• Proactively communicate with Head Office contractors to ensure all contractual compliance agreements are consistently met
• Manage the coordination of contractors for office upgrades/maintenance as well as liase with facilities team for all SBU workstation service requests
• Produce reports to Finance and Executive team
• Building Services invoice and purchase order processing via SAP
• Chief Fire Warden representative
• Coordination of Head Office Fire Warden and First Aid Training

• First point of contact for visitors to head office and all incoming calls; answering the phone in a polite and professional manner transferring to relevant departments
• Mail distribution, preparation of outgoing mail and courier bookings
• Maintaining supplies of stationery, staff amenities and sundry items
• Responsibility for the issue of passes to visitors and contractors and ensuring electronic sign-in of all visitors to the office
• Preparation and ordering of staff business cards
• Housekeeping tasks including maintaining the kitchen, staff areas and general office presentation

• Handling delegate and client enquires via phone and email
• Coordinating the receipt of registrations via phone, email and data files
• First point of contact for multiple Info Salons phone lines and email accounts
• Large scale data entry
• Processing exhibition registrations including payments and reconciling daily banking for events
• Assisting with onsite registrations at large scale events

• Involved with the bump in/bump out and execution of events including weddings, corporate and private functions
• Provided food and beverage service to small and large scales
• Carried out needs and wants of customers at a professional level
• Involved with stock-take and stock replenishment

• Provided assistance to fellow team members with cash handling and stock handling
• Helped customers with all their specific needs and requirements
• Shared product knowledge with team members and customers
• Provided assistance to visual merchandising team

Event Management, Distinction

Education record