Emma Macri Email & Phone Number

• Proactively communicate with Head Office contractors to ensure all contractual compliance agreements are consistently met• Manage the coordination of contractors for office upgrades/maintenance as well as liase with facilities team for all SBU workstation service requests • Produce reports to Finance and Executive team• Building Services invoice and purchase order processing via SAP• Chief Fire Warden representative • Coordination of Head Office Fire Warden and First Aid Training• Monitoring and actioning of Head Office security systems along with programming and issuing staff security cards/access• Management of Head Office parking coordination and reporting• Maintain and oversee all Building Services documentation • Liaising with Building Management on tenancy issues• First point of contact for all visitors at Head Office whilst greeting and directing in a professional manner• Answer all internal/external telephone calls efficiently and redirect in accordance with SBU directions• Monitoring and addressing all Head Office inbox enquiries including managing all meeting room bookings• Maintain all office consumables including kitchen, stationery, and Reception/Mailroom supplies • Ensure general office upkeep is maintained

• First point of contact for visitors to head office and all incoming calls; answering the phone in a polite and professional manner transferring to relevant departments• Mail distribution, preparation of outgoing mail and courier bookings• Maintaining supplies of stationery, staff amenities and sundry items• Responsibility for the issue of passes to visitors and contractors and ensuring electronic sign-in of all visitors to the office• Preparation and ordering of staff business cards• Housekeeping tasks including maintaining the kitchen, staff areas and general office presentation• Facilities & Building maintenance coordination including scheduling or coordinating contractors as required • Coordination of Sydney meeting room bookings as well as meeting preparation requirements including catering organisation• Assisting Executive Assistant and other departments, with administrative tasks including travel bookings, various reporting and database upkeeping • Ad-hoc office requirements including assisting with internal events and company initiatives

• Handling delegate and client enquires via phone and email• Coordinating the receipt of registrations via phone, email and data files• First point of contact for multiple Info Salons phone lines and email accounts• Large scale data entry • Processing exhibition registrations including payments and reconciling daily banking for events• Assisting with onsite registrations at large scale events • Ensuring all filing is up to date as well as other office admin maintenance• Supporting team members with their workloads• Social Committee member providing input for company social activities and events

• Involved with the bump in/bump out and execution of events including weddings, corporate and private functions• Provided food and beverage service to small and large scales• Carried out needs and wants of customers at a professional level• Involved with stock-take and stock replenishment

• Provided assistance to fellow team members with cash handling and stock handling • Helped customers with all their specific needs and requirements• Shared product knowledge with team members and customers• Provided assistance to visual merchandising team

Event Management, Distinction

Education record