I have a BA in Applied Language and Translation Studies from Dublin City University, where I developed my skills in translation, communication, and linguistics. My most recent work experience was as a Transcriptionist and Mental Health First Aider at TELUS International, where I transcribed German audio files for various AI projects and hosted mental health events for my colleagues.I have also worked as a Sales Associate at TK MAXX and a Google Ads Customer Service at Accenture, where I provided exceptional customer service, managed transactions and returns, and troubleshooted issues. I have strong attention to detail, interpersonal skills, and organisation skills, which help me deliver quality work and build rapport with customers and teammates. I am passionate about learning new languages, cultures, and technologies, and I enjoy working in diverse and inclusive environments. I believe I can bring a valuable perspective and experience to your team.